Cancel Crunchyroll Membership

📺 ✂️

How to Cancel Crunchyroll — Complete Guide

Crunchyroll raised prices by $2 across all tiers in early 2026 — and also eliminated its free tier entirely. Whether you want to cancel completely or just pause your billing, this plain-language guide walks you through every method, every platform, and every trap to avoid so you stop being charged today.

⏱️ How Long It Takes

Under 2 Minutes

The cancellation process takes under 2 minutes when done through crunchyroll.com. It is done entirely online — there is no phone number to call. Crunchyroll Support is available 24/7 by live chat at help.crunchyroll.com if you run into any trouble.

💰 Cancellation Fee

$0 — Always Free

There are no cancellation fees, no penalties, and no minimum contract. You can cancel at any time. Your access continues until the end of your current paid billing period — you are not cut off immediately after cancelling.

🚫 Free Tier Status

Gone Since Jan 2026

Crunchyroll eliminated its free ad-supported tier on December 31, 2025. As of January 1, 2026, a paid subscription is required to watch anything on Crunchyroll. Cancelling your membership means losing all access — there is no downgrade-to-free option.

⚠️ Read This Before You Cancel — Three Things You Must Know

🚨

Critical Warning — Deleting the App Does NOT Cancel Your Membership

This is the most common and most expensive mistake people make. Uninstalling or deleting the Crunchyroll app from your phone or TV does not stop the charges. Your subscription continues billing as normal regardless of whether the app is installed. You must follow the cancellation steps below to actually stop being charged. If you deleted the app months ago and are still being billed, you have been paying for nothing — contact your bank or credit card company to dispute those charges.

📅

Cancel at Least 24 Hours Before Your Billing Date

Your access continues through the end of your current billing period after you cancel — you are not cut off immediately. However, cancelling less than 24 hours before your renewal date risks triggering an unwanted charge. Cancel well before your billing date to be safe. To find your billing date, check your most recent Crunchyroll receipt email, or look under Settings → Membership Info on the website. If you have a monthly subscription, your billing date is the same day each month as when you first subscribed.

🔍

First — Find Out How You Are Billed

How you cancel depends entirely on where you first signed up for Crunchyroll. If you signed up through Apple, Google Play, Amazon, Roku, or PlayStation, you must cancel through that platform — cancelling on the Crunchyroll website will not work. If you signed up directly on crunchyroll.com (using a credit card or PayPal), cancel on the Crunchyroll website. To find out: go to crunchyroll.com → click your profile icon → Settings → Membership Info. It will show exactly how and where you are billed.

Sources: Crunchyroll Help Center (help.crunchyroll.com, confirmed 2026): deleting app does not cancel; find billing method in Membership Info. MoneyPilot (Feb 2026): 24-hour warning before billing date. Pine AI (Dec 2025): cancel early to avoid unwanted charge; app deletion confirmed not sufficient.

🖥️ Method 1 — Cancel on the Crunchyroll Website (Most Common)

✅ Use This Method If You Signed Up Directly on crunchyroll.com

This is the right method if you pay Crunchyroll directly with a credit card, debit card, or PayPal — and you signed up on the Crunchyroll website, not through an app store. Follow the steps exactly as written below.

Go to crunchyroll.com on a computer or phone browser. Do NOT try to cancel inside the Crunchyroll app — the cancel option is only available on the full website. If you are on your phone, open your web browser (Safari, Chrome, Firefox) and type crunchyroll.com — do not open the Crunchyroll app.
Click the Log In button in the top right corner of the page. Enter your email address and password. If you have forgotten your password, click “Forgot Password” to reset it before proceeding.
Click your profile icon in the top right corner after you are logged in. It looks like a small circle with your profile picture or initials. A dropdown menu will appear.
Select “Settings” from the dropdown menu. On some versions of the site it may say “My Account.” Both take you to the same place.
Find the “Membership Info” or “Premium Membership Status” section. It is in the left sidebar or listed as a menu item on the account page. You will see your current plan, billing date, and next renewal date displayed here.
Click the “Cancel Membership” button. It is located at the bottom right of the membership page. Crunchyroll may show you a “Stay Premium” screen — this is normal. Keep clicking through until you see the final cancellation confirmation. You may be shown 2–3 “Are you sure?” screens before the cancellation is complete.
Look for a confirmation message on screen AND a confirmation email. The screen should confirm your cancellation. Save the confirmation email as proof in case there is any billing dispute later. If no email arrives within 10 minutes, check your spam folder. If you did not receive any confirmation, contact Crunchyroll Support via live chat at help.crunchyroll.com to verify your cancellation went through.

🔧 Website Not Working? Try These Fixes

Open the website in Incognito mode or a private browser window. Crunchyroll’s site is known to behave incorrectly when ad blockers are active — incognito mode usually bypasses this.
Try a different web browser (for example, if Chrome is not working, try Firefox or Safari).
If you see a pending transaction notice and no cancel button appears, you cannot cancel until the transaction clears. Chat with Crunchyroll Support at help.crunchyroll.com — they can walk you through the process manually.
If you do not see a cancel option at all, you may be subscribed through a third-party platform like Apple or Amazon — see the platform-specific methods below.

Sources: Crunchyroll Help Center (confirmed 2026): Settings → Membership Info path; confirmation email; pending transaction issue. Pine AI (Dec 2025): incognito mode and different browser fixes confirmed. MoneyPilot (Feb 2026): process takes under 2 minutes; multiple confirmation screens normal.

📱 Method 2 — Cancel Through Apple, Google, Amazon, Roku, or PlayStation

🚨 Very Important — You MUST Cancel Through the Platform Where You Subscribed

If you subscribed to Crunchyroll through Apple, Google Play, Amazon, Roku, or PlayStation, Crunchyroll cannot cancel your subscription on their end — even their own Support team cannot do it. You must cancel through the platform itself. The Crunchyroll website will show you a link to the correct platform when you check your Membership Info page.

📱 Cancel via iPhone or iPad Settings

Do NOT try to cancel inside the Crunchyroll app. Apple handles all billing — you must use iPhone Settings, not the app. Follow these steps:

Open the gray Settings app on your iPhone or iPad home screen.
Tap your name at the very top of the Settings screen (your Apple ID).
Tap Subscriptions.
Find and tap Crunchyroll in the list of active subscriptions.
Tap Cancel Subscription and confirm. You will see a confirmation that your subscription ends on a specific date — that is the end of your current billing period.

On a Mac: Open the App Store → click your name in the bottom left → Account Settings → scroll to Subscriptions → Manage → find Crunchyroll → Cancel.

Source: Pine AI (Dec 2025): Apple cancellation path confirmed — Settings → Apple ID name → Subscriptions. Crunchyroll Help (confirmed 2026): Apple / Google cancellations handled through those platforms.

📱 Cancel via Google Play

Open the Google Play Store app on your Android phone or tablet.
Tap your profile picture or initial in the top right corner.
Tap Payments & Subscriptions.
Tap Subscriptions.
Find Crunchyroll in the list and tap it.
Tap Cancel Subscription and follow the prompts to confirm. Your access continues until the end of your billing period.

Source: Crunchyroll Help Center (confirmed 2026): Google Play subscriptions handled through Google Play. Beebom (Oct 2025): Google Play cancellation path confirmed.

📦 Cancel via Amazon Account

Go to amazon.com and log into your Amazon account.
Go to Account & Lists → Your Account → Memberships & Subscriptions. Or go directly to: amazon.com/manageyoursubscriptions.
Find Crunchyroll in the list.
Click Cancel Subscription and confirm. Save any confirmation number or email you receive.

If you subscribed through Amazon Prime Video Channels, the cancellation path is similar — look for “Channels” in your account settings.

Source: Crunchyroll Help Center (confirmed 2026): Amazon subscriptions must be cancelled through Amazon account. Pine AI (Dec 2025): Amazon cancellation path confirmed.

📺 Cancel via Roku Account

Go to my.roku.com on a computer or phone browser and log in.
Click on Manage account and then Manage subscriptions.
Find Crunchyroll and click Unsubscribe.
Confirm the cancellation when prompted. You will receive a confirmation email from Roku — keep it.

You can also cancel through your Roku device directly: go to the Roku Home screen → Find Crunchyroll channel → Press the Star (*) button on your remote → Manage subscription → Cancel subscription.

Source: Crunchyroll Help Center (confirmed 2026): Roku subscriptions must be cancelled through Roku. Pine AI (Dec 2025): Roku cancel confirmed via my.roku.com or device settings.

💳 Cancel Recurring PayPal Payment

If you subscribed to Crunchyroll using PayPal, you can cancel either through the Crunchyroll website (steps in Method 1 above), or directly through your PayPal account if you cannot access Crunchyroll for any reason:

Log into your PayPal account at paypal.com.
Click the gear icon (Settings) in the top right corner.
Click Payments, then Manage automatic payments.
Find Ellation Holdings Inc. in the list — this is Crunchyroll’s parent company name.
Click Cancel or Cancel automatic payments. Confirm when prompted.

Why does it say “Ellation Holdings”? That is the legal company name that owns Crunchyroll. If you do not see “Crunchyroll” listed, look for “Ellation Holdings Inc.” — it is the same thing.

Source: Crunchyroll Help Center (confirmed 2026): PayPal cancellation via Settings → Payments → Manage automatic payments → Ellation Holdings Inc. Beebom (Oct 2025): Ellation Holdings Inc. confirmed as Crunchyroll’s PayPal billing name.

Sources: Crunchyroll Help Center (confirmed 2026): platform-specific cancellations. Pine AI (Dec 2025): Apple, Roku, PlayStation, Amazon paths confirmed. Crunchyroll Help (confirmed): Support cannot cancel third-party platform subscriptions on your behalf.

💰 Current Crunchyroll Pricing — What You Are Paying Now

🚨 Price Hike — All Tiers Increased $2/Month

Fan $9.99 · Mega Fan $13.99 · Ultimate Fan $17.99

Effective immediately for new subscribers and after March 4, 2026 for existing monthly subscribers. All three tiers increased by $2/month — the first Fan Tier increase since 2019. The free tier was eliminated on December 31, 2025. Crunchyroll is owned by Sony Pictures Entertainment, which acquired it in 2020 and merged Funimation into the platform.

Plan	Old Price	New Price	Devices	Key Features
Fan	$7.99/mo	$9.99/mo	1 device	Ad-free, full library, offline downloads, 5% store discount. Annual option: $99.99/yr ($8.33/mo).
Mega Fan	$11.99/mo	$13.99/mo	4 devices	Everything in Fan + 4 simultaneous streams, offline HD downloads, Crunchyroll Game Vault, 10% store discount.
Ultimate Fan	$15.99/mo	$17.99/mo	6 devices	Everything in Mega Fan + 6 simultaneous streams, Crunchyroll Manga library, 15% store discount.
Fan Annual (limited offer)	—	$66.99/yr	1 device	Effective rate of $5.58/month — best value if you plan to stay long-term. Limited time offer.
Free tier	$0 (with ads)	❌ No longer available	—	Eliminated December 31, 2025. No downgrade option — cancelling = no access.

💡 Before You Cancel — Consider Downgrading Instead

If cost is the only reason you are cancelling, you may be able to downgrade to the Fan tier at $9.99/month instead of cancelling entirely. On the Crunchyroll website, go to Settings → Membership Info → Change Plan. The Fan tier gives you the full library ad-free on one device — everything most people actually need. Also, Crunchyroll occasionally sends pause or discount offers when you begin the cancellation process — it is worth reading any pop-up or offer that appears before confirming your final cancellation.

Sources: Nerdist (Feb 2026, 2 weeks ago): price hike confirmed — Fan $9.99, Mega Fan $13.99, Ultimate Fan $17.99. Cloudwards (Feb 2026): all tiers +$2; existing billing cycles after March 4, 2026. Cord Cutters News (Dec 2025): free tier ended Dec 31, 2025. CableTV.com (Feb 2026): annual Fan Plan $99.99/yr; limited offer $66.99/yr confirmed. Total Apex Entertainment (Feb 8, 2026): first Fan Tier increase since 2019.

💳 Refunds, Billing Disputes, and What Happens After You Cancel

✅ What You Keep After Cancelling

Full Access Until Billing Period Ends

Your Premium membership perks continue working normally until your current billing period expires. For example, if you cancel on March 5th and you were billed on March 2nd, you keep full access until April 2nd. You are not cut off the day you cancel.

❌ No Partial Refunds

Unused Days Are Not Refunded

Crunchyroll does not issue refunds for unused portions of a billing period — whether monthly or annual. If you cancel one day after your renewal date, you do not receive a refund for the remaining 29 days. The only exception is if you were charged in error or experienced a technical issue preventing access.

🚨 Charged in Error?

Contact Support or Your Bank

If you were billed for a subscription you thought was cancelled, or charged twice, contact Crunchyroll Support via live chat at help.crunchyroll.com and request a billing review. If they cannot resolve it, contact your bank or credit card company to dispute the charge — you generally have 60–120 days to dispute unauthorized charges under federal consumer protection rules.

🔄 Can You Come Back?

Yes — Anytime After Billing Ends

If you change your mind after cancelling, you can re-subscribe as soon as your billing period ends. Your account (watch history, watchlists, queue, and preferences) is preserved when you cancel membership — it is only deleted if you delete your actual account, which is separate and permanent.

🚨 Delete Your Account vs. Cancel Your Membership — NOT the Same Thing

Cancelling your membership and deleting your account are two completely different actions. Cancelling membership stops the billing — your account stays, your watch history and preferences are preserved, and you can resubscribe later. Deleting your account is permanent, cannot be undone, and erases all your data including watch history and watchlists. If you delete your account without cancelling your membership first, you may still be charged. Always cancel your membership before deleting your account if you want both to happen.

Sources: Crunchyroll Help Center (confirmed 2026): access continues to billing period end; deleting account is permanent; cancel membership before deleting account. MoneyPilot (Feb 2026): no partial refunds policy confirmed. FTC.gov consumer advice: credit card dispute rights — 60–120 days typically. Pine AI (Dec 2025): resubscription confirmed available after billing period ends.

📺 Where to Watch Free Anime After Cancelling Crunchyroll

💡 The Free Tier Is Gone — But Free Anime Still Exists Elsewhere

Crunchyroll eliminated its free tier, but legal free anime is still available on several other platforms — all at no cost, all with ads. These are not pirate sites. These are legitimate, legal streaming services that earn money through advertising so you can watch for free.

📺 Crunchyroll on YouTube

Free — Official Channel

Crunchyroll still uploads select free anime episodes to its official YouTube channel. Older episodes and selected series are available free with ads. Search “Crunchyroll” on YouTube to find it.

📺 Tubi

Free — Large Anime Library

Tubi (owned by Fox Corporation) has become the largest free ad-supported anime library after Crunchyroll eliminated its free tier. Wide selection of classic and popular series. Free with ads. Available on web, phone, and smart TV. No subscription needed.

📺 Pluto TV

Free — Anime Channels

Pluto TV offers dedicated anime channels including a Crunchyroll-branded channel with rotating content. Completely free with ads. Available on Roku, web, phone, and most smart TVs. No account required to watch.

📺 The Roku Channel

Free — Crunchyroll Content

The Roku Channel carries free anime content including some Crunchyroll titles. Free with ads. Available on all Roku devices, on the web at therokuchannel.com, and on Android and iOS.

Sources: Cord Cutters News (Dec 2025): Tubi, Pluto TV, Roku Channel, Sling TV confirmed as free legal anime alternatives after Crunchyroll free tier ended. DealNews (Feb 2026): Tubi named top destination for free ad-supported anime post-Crunchyroll free tier elimination. Crunchyroll: official YouTube channel confirmed.

❓ Frequently Asked Questions

Three Most Common Reasons — and How to Fix Each

You subscribed through Apple, Google Play, Amazon, Roku, or PlayStation. In this case, there is no cancel button on crunchyroll.com — only on that platform. Check your Membership Info page for a link to the right platform.
There is a pending transaction on your account. The cancel button is temporarily hidden when a payment is processing. Chat with Crunchyroll Support at help.crunchyroll.com — they can assist while the transaction clears.
You are using an ad blocker or outdated browser. Try opening the site in Incognito/Private mode, or use a different web browser entirely.

Crunchyroll’s Policy Is No Refunds — But You Have Options

Crunchyroll officially does not issue refunds for unused portions of a billing period. However, if you believe you were charged in error (for example, you thought you had already cancelled), contact Crunchyroll Support via live chat at help.crunchyroll.com and explain the situation — they review cases individually. If Crunchyroll does not help, contact your credit card company or bank and ask to dispute the charge. Under federal consumer protection rules in the U.S., you generally have 60 days from the billing statement to dispute a charge. If you subscribed through Apple or Google Play, those platforms have their own refund request processes and can be more responsive than Crunchyroll directly.

No — Cancelling Membership Keeps Your Account Intact

When you cancel your Crunchyroll membership, your account remains active. Your watch history, watchlists, queue, and account preferences are all preserved. You simply lose access to premium content when your billing period ends. If you resubscribe later, everything picks up exactly where you left off. The only way to lose your history is to delete your account entirely — which is a separate, permanent action. Never delete your account unless you are absolutely certain you never want to return.

Three Ways to Confirm

Confirmation email: Crunchyroll sends an email confirming your cancellation. Save it. If it does not arrive within 10 minutes, check your spam folder.
On-screen confirmation: After cancelling, the Membership Info page should show your membership end date — for example, “Your membership ends on April 2.” This means it was successful.
If in doubt: Log out of Crunchyroll, log back in, and return to Settings → Membership Info. If cancellation went through, you will see a message saying your membership ends on a specific date rather than renews on a specific date.

Act Quickly — Here Is Your Step-by-Step Plan

Locate your cancellation confirmation email. You will need this as proof when contacting support. If you do not have one, check Settings → Membership Info to confirm the cancellation status.
Contact Crunchyroll Support via live chat at help.crunchyroll.com. Show them your confirmation and explain you were charged after cancelling. They can review the account and sometimes issue a credit.
If Crunchyroll cannot help, contact your credit card company or bank and dispute the charge. Explain it is an unauthorized subscription charge after cancellation. This is allowed under federal consumer protection rules — your card issuer will investigate.
If you subscribed through Apple or Google, contact Apple Support or Google Play Support directly — they have their own refund processes and can be faster than Crunchyroll.

14-Day Free Trial — But Your Credit Card Is Required

When you create a new Crunchyroll account, you can start a 14-day free trial of any premium tier — Fan, Mega Fan, or Ultimate Fan. However, a credit card is required to start the trial. If you do not cancel before the 14 days are up, you will be charged automatically. To avoid the charge, set a reminder for day 12 or 13 and cancel through Settings → Membership Info before the trial ends. Once you have used a free trial, you cannot start another one — trials are for first-time subscribers only.

Sources: Crunchyroll Help Center (confirmed 2026): cancellation confirmation methods; 14-day free trial; cancellation confirmation email. Pine AI (Dec 2025): reasons cancel button may not appear. MoneyPilot (Feb 2026): no phone support; chat only. CableTV.com (Feb 2026): 14-day trial requires credit card. FTC.gov: credit card dispute rights.

📞 Contact and Support

Crunchyroll Live Chat (24/7)

help.crunchyroll.com

The only way to reach Crunchyroll Support. Available 24/7 via live chat. No phone number. Click the chat bubble on the help page. Always save your chat transcript.

Cancel Directly Online

crunchyroll.com → Settings → Membership Info

The fastest way to cancel if you pay Crunchyroll directly. Log in, go to your profile icon, then Settings, then Membership Info, then Cancel Membership.

Apple Subscriptions (iPhone/iPad)

Settings → [Your Name] → Subscriptions

Cancel here if you subscribed through Apple. Do not use the Crunchyroll app for Apple cancellations. Apple Support: 1-800-275-2273.

Google Play Subscriptions

play.google.com → Payments → Subscriptions

Cancel here if you subscribed through Google Play on Android. Find Crunchyroll in the active subscriptions list and cancel.

Amazon Subscriptions

amazon.com/manageyoursubscriptions

Cancel here if you subscribed through Amazon or Amazon Prime Video Channels. Amazon Customer Service: 1-888-280-4331.

Billing Dispute (Credit Card)

Call the number on the back of your card

If you were wrongly charged after cancelling, call your bank or credit card company and request a chargeback. U.S. federal law generally allows 60 days from the billing statement to dispute unauthorized charges.

✅ Key Takeaways — Cancelling Crunchyroll

Deleting the app does NOT cancel your membership. You must cancel through crunchyroll.com (Settings → Membership Info → Cancel Membership) or through the platform where you subscribed.
How you cancel depends on how you signed up. Apple, Google Play, Amazon, and Roku subscribers must cancel through those platforms — not the Crunchyroll website. Check Membership Info to find out where you are billed.
Cancel at least 24 hours before your billing date to avoid an unwanted charge. Your access continues through the end of your current billing period after cancelling.
There are no cancellation fees and no partial refunds. Cancellation is free, but unused days are not reimbursed. The only exception is billing errors — contact Support or your bank for those.
The free tier is permanently gone (eliminated December 31, 2025). Cancelling your membership means losing all access. Free anime is still legally available on Tubi, Pluto TV, The Roku Channel, and Crunchyroll’s YouTube channel.
Crunchyroll raised prices by $2/month in 2026 — Fan is now $9.99, Mega Fan $13.99, Ultimate Fan $17.99. Before cancelling, consider whether downgrading to the Fan tier saves enough to be worthwhile.
Get a written confirmation. After cancelling, you should receive a confirmation email. Save it. Log back in to verify your Membership Info page shows an end date — not a renewal date.
Cancelling membership keeps your account. Watch history, watchlists, and preferences are all preserved. You can resubscribe at any time. Only deleting your account (a separate, permanent action) removes all your data.

⚕️ Disclaimer

This widget is educational reference only — not legal, financial, or consumer advice. Crunchyroll’s cancellation process, pricing, and policies are subject to change without notice. Always verify current cancellation instructions at help.crunchyroll.com before proceeding. BudgetSeniors.com is not affiliated with Crunchyroll, Sony Pictures Entertainment, or any streaming service. For billing disputes, contact your credit card issuer or the relevant platform’s support team directly.

Primary sources: Crunchyroll Help Center (help.crunchyroll.com, confirmed 2026): all cancellation paths, policies, and platform rules. MoneyPilot (Feb 2026): cancellation difficulty, free tier elimination, under-2-minute process, 24-hour billing warning. Nerdist (Feb 2026): price hike confirmed — Fan $9.99, Mega Fan $13.99, Ultimate Fan $17.99; existing subscribers after March 4, 2026. Cloudwards (Feb 2026): Sony acquisition 2020; free tier ended Dec 31, 2025; $2/mo increase all tiers. CableTV.com (Feb 2026): 14-day free trial; annual plan $99.99/yr. Cord Cutters News (Dec 2025): free anime alternatives — Tubi, Pluto TV, Roku Channel, Sling TV, YouTube. Pine AI (Dec 2025): Apple cancellation path; 24-hour billing warning; incognito mode fix. Beebom (Oct 2025): PayPal Ellation Holdings Inc. name; Google Play path. Total Apex Entertainment (Feb 8, 2026): Fan Tier first increase since 2019. FTC.gov: consumer credit card dispute rights. Game Rant (Feb 5, 2026): price hike context and community reaction.

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