Humana Chronic Special Needs Plan (C-SNP) Budget Seniors, March 20, 2026March 20, 2026 🏥🩺 CMS • Medicare.gov • Humana • Verified March 2026 Plain-language answers on eligibility, qualifying conditions, benefits like the Healthy Options grocery allowance, how to enroll, and what to watch out for — all verified from official government and Humana sources. © BudgetSeniors.com — Independent. Unsponsored. Always on Your Side. Important: This guide is for educational purposes only. Benefits, premiums, and availability vary by ZIP code and plan. Always verify current plan details at Medicare.gov or call Humana directly at 1-800-457-4708 (TTY 711) before enrolling. BudgetSeniors.com is not affiliated with Humana or the federal Medicare program. 💡 10 Key Things to Know About Humana C-SNP Plans More than 8 million Americans were enrolled in Medicare Special Needs Plans as of February 2026, and C-SNP enrollment jumped sharply from 2024 to 2025 as people with chronic conditions discovered the extra benefits these plans provide. If you or a loved one has diabetes, heart disease, kidney disease, chronic lung disease, or another serious long-term health condition, a Humana Chronic Condition Special Needs Plan may offer significantly better coverage and financial protection than standard Medicare or a regular Medicare Advantage plan. 1 What exactly is a Humana C-SNP and how is it different from regular Medicare? A C-SNP is a Medicare Advantage plan built specifically around your chronic condition — not a one-size-fits-all plan. A Chronic Condition Special Needs Plan combines all benefits of Original Medicare Part A and Part B, adds mandatory prescription drug coverage (Part D), and tailors its doctor network, drug formulary, and care coordination to members who share the same serious health condition. As Medicare.gov explains, an SNP may cover extra hospital days, specialty care, and services that standard Medicare Advantage plans do not provide. Every C-SNP member is assigned a personal care coordinator who works with your doctors to manage your condition proactively. 2 What conditions qualify you for a Humana C-SNP? 15 CMS-approved conditions qualify, including diabetes, heart failure, CKD, cardiovascular disease, chronic lung disease, dementia, HIV/AIDS, and stroke. CMS established exactly 15 qualifying chronic condition categories for all C-SNP plans nationally. Humana’s plans most commonly target diabetes mellitus, cardiovascular disorders, chronic heart failure, chronic kidney disease (CKD) including end-stage renal disease (ESRD/ESKD), and chronic lung disorders. Qualifying also includes: autoimmune disorders, cancer (excluding pre-cancer conditions), chronic and disabling mental health conditions, dementia, HIV/AIDS, neurological disorders, severe hematologic disorders, and stroke. Your doctor must verify your qualifying condition in writing. 3 Can a Humana C-SNP help pay for groceries and utility bills? Yes — the Humana Healthy Options Allowance starts at $25/month and can be used for groceries, utilities, rent, and OTC items. The Humana Healthy Options Allowance is loaded onto the Humana Spending Account Card and can be used at participating grocery stores, pharmacies, and other retailers. Monthly allowances begin at $25 per month on Humana C-SNPs, with amounts varying by specific plan and location. Unused balances roll over month to month until the end of the plan year. If you use the allowance for rent or utilities, HUD requires you to report it as income if you receive housing assistance — an important detail many members miss. 4 Does a Humana C-SNP include prescription drug coverage? Yes — Part D drug coverage is mandatory in all C-SNPs, and many Humana C-SNPs offer $0 copays on hundreds of medications. By law, all C-SNPs must include prescription drug coverage. Many Humana C-SNPs include $0 copays on hundreds of prescriptions, specifically targeting medications used to manage qualifying chronic conditions such as insulin for diabetes and heart medications for cardiovascular disease. Members also get access to CenterWell Pharmacy for home mail-order delivery, often at lower cost than retail. The Medicare Part D out-of-pocket maximum is $2,100 for 2026, meaning your drug spending is capped annually. 5 Can you enroll in a Humana C-SNP outside of the October Annual Enrollment Period? Yes — a Special Enrollment Period (SEP) allows you to join a C-SNP any time of year when you receive a qualifying diagnosis. This is one of the most important advantages of C-SNP plans. Medicare rules allow you to join a C-SNP outside the October 15–December 7 Annual Enrollment Period if you receive a new qualifying chronic condition diagnosis. You do not have to wait. This SEP is available year-round and makes C-SNPs accessible when you actually need them — not just during the once-a-year enrollment window. Your doctor must verify the condition within 60 days of your enrollment start date. 6 Is there a 60-day deadline for your doctor to verify your condition? Yes — critical. Your doctor has 60 days from your first coverage day to verify your qualifying condition in writing or you may be disenrolled. CMS requires all C-SNP plans to verify that every member has a qualifying chronic condition. If verification is not received within 60 days of your coverage start date, the plan may disenroll you at the end of the second month. This is one of the most common issues that disrupts C-SNP coverage. To protect yourself: notify your primary care doctor before enrolling that a verification form is coming, and follow up with the doctor’s office proactively within the first two weeks of coverage. 7 Do Humana C-SNPs include dental, vision, and hearing coverage? Yes — most Humana C-SNPs include these benefits, which Original Medicare does not cover. Original Medicare (Parts A and B) does not cover routine dental cleanings, vision exams, eyeglasses, or hearing aids. Humana’s 2026 Medicare Advantage plans — including C-SNPs — all include dental, vision, and hearing benefits. Specific coverage levels, including whether dental covers just cleanings or also major work like crowns and extractions, vary by plan and location. Always review the Summary of Benefits for the specific plan ID in your ZIP code to understand exact dental, vision, and hearing benefits. 8 Do C-SNP plans restrict which doctors you can see? Yes — most are HMOs requiring in-network providers. PPO versions give more flexibility at higher cost. About 75 percent of C-SNP plans nationally are HMO plans, which require you to use the plan’s network of doctors and hospitals and typically require referrals to see specialists. Humana offers both HMO C-SNPs (like Humana Gold Plus — Diabetes and Heart) and PPO C-SNPs (like Humana Choice — Diabetes and Heart). PPO plans let you see out-of-network providers but at higher cost-sharing. Before enrolling, always verify that your current primary care doctor, cardiologist, endocrinologist, nephrologist, or other specialists are in the specific plan’s network using Humana’s Find Care tool. 9 How does SNP enrollment compare to regular Medicare Advantage overall? SNP enrollment topped 8 million by February 2026, and SNPs made up 83% of all Medicare Advantage enrollment growth over the prior year. KFF analysis of CMS data found that Special Needs Plan enrollment exceeded 8 million by February 2026, with C-SNP enrollment jumping sharply from 2024 to 2025. SNPs accounted for 83 percent of total Medicare Advantage enrollment growth over the prior year — a dramatic signal that people with chronic conditions are rapidly discovering these plans. Humana serves 5.8 million Medicare Advantage members total and is expanding C-SNP availability including new plans in Idaho, Maine, and New Jersey for 2026. 10 What is a care coordinator and why does every C-SNP member get one? A dedicated person assigned to help you manage your health plan, coordinate your doctors, and navigate benefits — included at no extra cost. Every SNP member is assigned a care coordinator as required by CMS. This person works with your primary care doctor and specialists to develop a personalized care plan, coordinate appointments and referrals, and help you understand your benefits. For seniors managing multiple chronic conditions across several specialists, a care coordinator is often the most practically valuable benefit of the entire plan — a single point of contact who ensures your cardiologist, endocrinologist, and primary care physician are working from the same information. Sources: Humana.com/c-snp (qualifying conditions; 60-day verification; Healthy Options; OTC allowance); Medicare.gov/SNP (C-SNP overview; SEP eligibility); CMS.gov/chronic-conditions (15 qualifying conditions; definition criteria); LMSBenefits.com Mar 2026 (KFF 8M SNP enrollment; 83% MA growth; C-SNP jump); Managed Healthcare Executive Mar 2026 (Humana 5.8M MA members; new C-SNPs Idaho/Maine/NJ); Healthline.com (Part D $2,100 cap 2026) 📋 What a Humana C-SNP Covers: The Complete Benefit Picture 🏥 A C-SNP Is Not Just Insurance — It Is a Coordinated Care System A Humana Chronic Condition Special Needs Plan wraps a full team of coordinated care around you. Unlike standard insurance that pays bills after care happens, a C-SNP is designed to help you actively manage your condition, prevent hospitalizations, and reduce long-term health costs. Benefits are tailored to the specific chronic condition the plan serves. 💳 Healthy Options Allowance $25+ /month Loaded to the Humana Spending Account Card. Use for eligible groceries, utilities, rent, OTC health items, and pet supplies. Unused balance rolls over monthly until year-end. 💊 Prescription Drug Coverage $0 Copay Many Rx Many Humana C-SNPs offer $0 copays on hundreds of prescriptions including key chronic-condition medications. Part D max out-of-pocket cap is $2,100 for 2026. 🩺 Personal Care Coordinator Included — No Cost Required by CMS for every C-SNP member. Works with all your doctors to build a personalized care plan and coordinate referrals, transitions, and benefits questions. 🦷 Dental, Vision & Hearing Included All Humana Medicare Advantage plans — including C-SNPs — include dental, vision, and hearing benefits. Original Medicare Part A/B covers none of these. 🛍️ OTC Allowance Monthly or Quarterly Separate from the Healthy Options Allowance. Use at CenterWell Pharmacy or participating retailers for vitamins, pain relievers, first aid supplies, and eligible health items. 🏋️ Go365 Wellness Program Included Humana’s Go365 rewards program gives points for healthy actions — preventive screenings, fitness activity, and proactive condition management. Points can be redeemed for rewards. 🧪 Preventive Screenings $0 Copay Breast cancer, colon cancer, bone density screenings, and preventive vaccines included at no charge in Humana MA plans for 2026. 🏠 Transportation Benefit Select Plans Non-emergency medical transportation to doctor appointments is included on select Humana C-SNP plans. Confirm availability in your plan’s Summary of Benefits. 📦 CenterWell Pharmacy Mail Delivery Lower Cost Rx by Mail Humana’s home delivery pharmacy provides safe delivery of prescriptions and OTC items. Savings available on select medications versus retail pharmacy pricing. ⚠️ Critical: Benefits Vary Significantly by ZIP Code and Plan ID No two Humana C-SNP plans are identical. A plan in one county may offer $150/month in Healthy Options allowance while a plan in the next county offers $25/month. The network of doctors, the formulary of covered drugs, the OTC allowance amount, and availability of transportation benefits all differ by the exact plan. Always review the Summary of Benefits for the specific plan ID and ZIP code you are considering — not just the general plan description on a website. Use Medicare.gov’s Plan Finder tool or call Humana at 1-800-457-4708 to compare available plans in your area. Sources: Humana.com/c-snp (Healthy Options; OTC; CenterWell Pharmacy); Humana.com/spending-account-card (Healthy Options details); Humana.com/otc-benefits (OTC allowance structure); Humana.com/medicare-programs (Go365; Medication Therapy Management); Managed Healthcare Executive Mar 2026 (dental/vision/hearing in all 2026 MA plans; Go365; $0 preventive); HelpAdvisor.com Dec 2025 ($25–$225 Healthy Options range) 🧬 All 15 CMS-Approved Qualifying Conditions for C-SNP Plans CMS established exactly 15 chronic condition categories that qualify a beneficiary for a C-SNP plan. Plans may target one condition, a combination of linked conditions, or multiple conditions. The conditions marked below are those Humana commonly targets in its C-SNP plan offerings. 🔴 Diabetes Mellitus 🔴 Cardiovascular Disorders 🔴 Chronic Heart Failure 🔴 Chronic Kidney Disease (CKD) 🔴 End-Stage Renal Disease (ESRD/ESKD) 🔴 Chronic Lung Disorders 🔴 Chronic Disabling Mental Health Conditions ⚪ Autoimmune Disorders ⚪ Cancer (not pre-cancer) ⚪ Dementia / Cognitive Conditions ⚪ HIV/AIDS ⚪ Neurological Disorders (e.g. multiple sclerosis, Parkinson’s) ⚪ Severe Hematologic Disorders ⚪ Stroke / Cardiovascular Accident ⚪ Bone/Joint/Cartilage Disorders (select) 🔴 Red = commonly targeted by Humana C-SNP plans ⚪ Gray = on CMS approved list; availability depends on plan and location 📋 What “Qualifying” Actually Means Under CMS Rules CMS defines a qualifying condition as one that is substantially disabling or life-threatening, carries a high risk of hospitalization or other significant adverse health outcomes, and requires specialized delivery systems across domains of care. Simply having a diagnosis listed above is not always sufficient — your doctor must attest that your condition meets the full CMS clinical definition. Mild or early-stage conditions may not meet the threshold. Consult your physician about your eligibility before beginning the enrollment process. Sources: CMS.gov/chronic-conditions (exact 15 conditions; full statutory definition from 42 CFR 422.2; clinical criteria); LMSBenefits.com Mar 2026 (15 conditions confirmed; Humana commonly targeted conditions); Humana.com/c-snp (specific qualifying conditions Humana plans serve) 📝 How to Enroll in a Humana C-SNP: Step by Step ✅ Three Ways to Enroll: Online, By Phone, or With a Licensed Agent You can enroll in a Humana C-SNP on Humana.com by entering your ZIP code, by calling Humana directly at 1-800-457-4708 (TTY 711), or through a licensed Humana sales agent. Humana agents are available daily 8 a.m. to 8 p.m. Enrollment through Medicare.gov’s Plan Finder tool is also accepted. There is no cost to enroll. 1 Confirm You Have Medicare Part A and Part B You must be enrolled in Original Medicare Parts A and B before joining any Medicare Advantage plan, including a C-SNP. Most people turning 65 are automatically enrolled, or you can enroll through Social Security at ssa.gov or by calling 1-800-772-1213. 2 Confirm Your Qualifying Condition Is Documented Ask your doctor whether your chronic condition is formally documented in your medical record with the appropriate diagnosis codes. The plan will request a Verification of Chronic Condition (VCC) form from your doctor. Having this documentation in order before enrolling prevents delays and potential disenrollment. 3 Check Which Plans Are Available in Your ZIP Code C-SNPs are not available everywhere. Enter your ZIP code at Humana.com or Medicare.gov/plan-compare to see specific plans available in your area, their premiums, formularies, and provider networks. Note the HMO plans vs. PPO plans and compare both. 4 Verify Your Doctors Are in the Plan’s Network Use Humana’s Find Care tool at Humana.com or call the plan to confirm that your current primary care physician, specialists, and preferred hospitals are covered in-network. For HMO plans, out-of-network non-emergency care is typically not covered. This step is critical before committing. 5 Check That Your Key Medications Are on the Formulary Each plan has its own formulary (list of covered drugs). Look up your most important medications on the plan’s drug list and confirm the tier and cost. You can use Medicare.gov’s Plan Finder or call Humana to verify. A $0-copay plan that does not cover your specific insulin or heart medication is not actually a savings. 6 Choose Your Enrollment Period and Submit Your Application Enroll during your Initial Enrollment Period (7 months around your 65th birthday), the Annual Enrollment Period (October 15–December 7), or a Special Enrollment Period (SEP) triggered by a new qualifying diagnosis or other qualifying life event. Complete the application online at Humana.com, by phone at 1-800-457-4708, or with a licensed agent. 7 Follow Up on the 60-Day Doctor Verification — Do Not Wait After enrollment, Humana will send a Verification of Chronic Condition form to your doctor. Contact your doctor’s office within the first week of coverage to confirm they received the form and plan to return it. Your coverage may be terminated at the end of the second month if the form is not returned. Do not assume the plan and your doctor are communicating on their own. Sources: Humana.com/c-snp (enrollment process; 60-day verification; enrollment periods); Medicare.gov/SNP (IEP, AEP, SEP rules for C-SNPs); CMS.gov/chronic-conditions (VCC process; disenrollment at end of second month if unverified); LMSBenefits.com Mar 2026 (pre-enrollment assessment tools; verification timing) 📊 Humana C-SNP vs. Original Medicare: What You Actually Get Benefit Original Medicare Only Humana C-SNP Hospital & Medical Coverage ✅ Part A & B ✅ Part A & B + extras Prescription Drug Coverage ❌ Requires separate Part D ✅ Included, often $0 copay Routine Dental ❌ Not covered ✅ Included Vision Exams & Eyeglasses ❌ Not covered ✅ Included Hearing Aids & Exams ❌ Not covered ✅ Included Grocery / Utility Allowance ❌ Not available ✅ Healthy Options $25+/mo OTC Allowance ❌ Not available ✅ Included per plan Personal Care Coordinator ❌ Not provided ✅ Required by CMS Personalized Care Plan ❌ No ✅ Tailored to your condition Transportation to Doctor ❌ Not covered ⚠️ Select plans only Extra Hospital Days (Chronic Conditions) ❌ Standard limits only ✅ May cover extra days Annual Out-of-Pocket Maximum ❌ No cap on costs ✅ Capped (varies by plan) Wellness & Fitness Programs ❌ Not covered ✅ Go365 wellness rewards Doctor Network Freedom ✅ Any Medicare provider ⚠️ Network restricted (HMO/PPO) Monthly Premium ✅ Part B premium only ⚠️ Varies; some $0 premium plans Sources: Medicare.gov (Original Medicare coverage limits; no dental/vision/hearing); Humana.com/c-snp (C-SNP benefits confirmed); CMS.gov/SNP (care coordinator requirement; extra hospital days); Managed Healthcare Executive Mar 2026 (dental/vision/hearing all 2026 Humana MA plans). Green = included. Yellow = conditional. Red = not covered. Exact benefits vary by plan and ZIP code. 🎯 Find Out If a Humana C-SNP Is Right for You 🩺 Answer 3 Questions — Get a Personalized Answer Which qualifying condition are you managing? Select the condition that is most significant in your care. If you have multiple conditions, choose the primary one you want the plan to focus on. Diabetes mellitus (Type 1 or Type 2) Chronic heart failure or cardiovascular disorders Chronic kidney disease (CKD) or end-stage renal disease (ESRD) Chronic lung disease (COPD, emphysema, asthma) Chronic and disabling mental health condition Another CMS-qualifying condition (cancer, dementia, HIV, stroke, etc.) I am not sure if my condition qualifies What matters most to you in a health plan? This helps identify which C-SNP benefits would make the biggest difference for your daily life. Lowering my prescription drug costs — medications are my biggest expense Getting help with groceries, utilities, or everyday living costs Keeping my current doctors and specialists Having someone coordinate all my doctors and care Better dental, vision, and hearing coverage Transportation to medical appointments The lowest possible monthly premium Are you currently enrolled in a Medicare plan? Your current coverage status determines which enrollment period applies to you right now. Yes — I have Original Medicare (Parts A and B) only, no Advantage plan Yes — I have a Medicare Advantage plan but not a C-SNP I am new to Medicare (turning 65 or newly eligible) I already have a C-SNP and want to know more about my benefits I am not sure what Medicare coverage I have 🩺 Show My Personalized Guidance ❓ Frequently Asked Questions — Answered in Plain Language 💡 If I Enroll in a Humana C-SNP, Can I Still See My Current Doctor? This is the single most important question to ask before enrolling, and the answer depends entirely on the specific plan. Most Humana C-SNPs are HMO plans, which require you to use the plan’s designated network of doctors and hospitals. Before enrolling, use Humana’s Find Care tool at Humana.com or call 1-800-457-4708 to verify that your current primary care physician, cardiologist, endocrinologist, nephrologist, or other specialists are listed in that specific plan’s network. Do not assume that because a doctor accepts Medicare, they accept a specific HMO plan — these are separate questions. Humana also offers PPO C-SNP versions (such as Humana Choice — Diabetes and Heart) that allow out-of-network care at higher cost-sharing, providing more flexibility if some of your doctors are not in-network. 💡 What Happens to My C-SNP If My Chronic Condition Improves? Medicare rules state that you can only remain enrolled in a C-SNP for as long as you continue to meet the special conditions of the plan. If your condition improves and you no longer meet the qualifying criteria, the plan is required to disenroll you. When that happens, you have a Special Enrollment Period to join another Medicare Advantage plan or return to Original Medicare. In practice, truly disqualifying improvement is uncommon for the chronic conditions most Humana C-SNPs serve — conditions like end-stage renal disease, chronic heart failure, and Type 2 diabetes are typically lifelong. But you should understand this rule and maintain documentation of your ongoing condition with your physician. 💡 How Does the Humana Healthy Options Allowance Actually Work? The Humana Healthy Options Allowance is loaded onto the Humana Spending Account Card — a prepaid card you receive by mail after enrollment. Each month (or quarter, depending on your plan), a set dollar amount is added to the card. You can use it at participating grocery stores, pharmacies, and retailers that accept the card. The card works like a debit card in the checkout line. Unused monthly balances roll over to the next month and accumulate until the end of the plan year — at which point any remaining balance expires. You cannot withdraw cash from this card. To find participating stores near you, enter your ZIP code in the Healthy Benefits Plus store finder at Humana’s website, or call the member help line at 1-855-396-0691 (TTY 711). Important: If you use the allowance for rent or utilities, HUD requires you to report it as income if you also receive housing assistance. 💡 Can I Enroll in a Humana C-SNP If I Also Have Medicaid? Yes — but you should also compare the Dual Eligible Special Needs Plan (D-SNP) before choosing a C-SNP. If you have both Medicare and Medicaid, a D-SNP may be even more comprehensive for your situation. D-SNPs are specifically designed for people who qualify for both programs, combine Medicare and Medicaid benefits into one plan, and often provide $0 copays across all services, including prescriptions, as well as the Healthy Options Allowance. Humana offers both D-SNPs and C-SNPs. A licensed Humana agent or a SHIP (State Health Insurance Assistance Program) counselor can help you determine which plan type — C-SNP or D-SNP — provides the most comprehensive coverage for your combined Medicare and Medicaid situation at no cost to you. 💡 What Is a Model of Care and Does It Affect My Treatment? CMS requires every C-SNP plan to have a documented Model of Care (MOC) — a structured plan that describes how the plan will coordinate care for members with the qualifying chronic condition. The MOC must include a comprehensive initial assessment of each member, an individualized care plan, designated care coordination processes, and evidence-based clinical care guidelines specific to the condition. In practical terms: after you enroll, a Humana care coordinator will contact you to conduct a health risk assessment and develop your personal care plan. This is not optional box-checking — CMS reviews and approves each plan’s Model of Care and the quality of care coordination is incorporated into the plan’s Star Rating. Plans with poor care coordination can lose their CMS contract. 💡 Are There Any C-SNP Benefits I Should Be Cautious About? Three important cautions: (1) The Healthy Options Allowance for rent and utilities is considered income by HUD — if you receive Section 8 housing vouchers or other HUD-based housing assistance, using this benefit for rent or utilities may affect your housing assistance calculation. Contact your local HUD office before using the allowance for these purposes. (2) Network restrictions are real — an HMO C-SNP that does not include your kidney specialist or cardiologist will cost you significantly more than a standard Medicare plan would. Never enroll based on the allowance alone without checking your doctor network first. (3) Allowance amounts are not guaranteed to stay the same — plan benefits change annually during open enrollment. Always review your Annual Notice of Change (ANOC) every fall to understand what is changing in your plan for the upcoming year. Sources: Medicare.gov/SNP (disenrollment if condition no longer qualifies; HMO/PPO network rules); Humana.com/spending-account-card (Healthy Options how-to; store finder; rollover rules; HUD income reporting); Humana.com/c-snp (D-SNP vs. C-SNP for Medicaid dual-eligible); CMS.gov/chronic-conditions (Model of Care requirements; Star Rating integration); Humana.com (Annual Notice of Change; plan change rights) 📍 Find Help Near You — Agents, SHIP Counselors & Humana Offices Allow location access when prompted for the most accurate local results. SHIP counselors (State Health Insurance Assistance Program) are federally funded, free, and independent — they have no financial interest in which plan you choose and can help you compare options objectively. Always compare plans with a SHIP counselor or Medicare.gov before enrolling. 🤝 Free SHIP Medicare Counselors Near Me 🏥 Humana Medicare Agent Locations 🩺 Medicare Advantage C-SNP Plans Near Me 📋 Medicare Plan Enrollment Help Near Me 🧓 Area Agency on Aging — Medicare Help Finding Medicare resources near you… ✅ Five Steps Before You Enroll in Any C-SNP Verify your doctor and specialists are in the plan’s network. Use Humana’s Find Care tool or call the plan directly. For an HMO plan, this step is not optional — out-of-network non-emergency care is not covered. Verify your most important medications are on the plan’s formulary. A plan with $0 copays means little if it does not cover your specific insulin, heart medication, or dialysis drugs. Use Medicare.gov’s Plan Finder drug search or call the plan’s pharmacy line. Notify your doctor before enrolling that a verification form is coming. Ask your doctor’s office to confirm they will complete the Verification of Chronic Condition (VCC) form within 60 days. Proactive communication here prevents the most common reason for C-SNP disenrollment. Review the Evidence of Coverage document for your specific plan ID. The general plan description on a website describes the plan category. The Evidence of Coverage for your exact plan ID is the legal document that controls what is actually covered, what is excluded, and what your cost-sharing will be. Speak with a free SHIP counselor before enrolling. SHIP counselors at your State Health Insurance Assistance Program are federally funded, completely free, and have no financial stake in which plan you choose. Call 1-800-MEDICARE (1-800-633-4227) or visit shiphelp.org to find your state’s SHIP counselor. 📞 Key Phone Numbers to Know Humana Medicare Sales & Enrollment: 1-800-457-4708 (TTY 711) — Daily 8 a.m.–8 p.m. Humana Member Services (existing members): Number on the back of your Humana ID card Healthy Options Card Balance & Help: 1-855-396-0691 (TTY 711) Medicare.gov Plan Finder: Medicare.gov/plan-compare or call 1-800-MEDICARE (1-800-633-4227) Free SHIP Counseling (all states): shiphelp.org or 1-800-633-4227 to find your local counselor Social Security (Part A/B enrollment): 1-800-772-1213 (TTY 1-800-325-0778) © BudgetSeniors.com — This guide is independently researched and written for educational purposes. We are not affiliated with, compensated by, or endorsed by Humana, the Centers for Medicare & Medicaid Services, or the federal Medicare program. This content does not constitute medical or insurance advice. Medicare plan benefits, premiums, formularies, and availability change annually and vary by ZIP code. Always verify current plan details at Medicare.gov or directly with Humana before making any enrollment decision. Humana is a Medicare Advantage Organization with a Medicare contract. Enrollment depends on contract renewal. Primary sources: Humana.com/c-snp (Mar 2026); Humana.com/healthy-options-allowance; Humana.com/spending-account-card; Humana.com/otc-benefits; CMS.gov/chronic-conditions (15 qualifying conditions; 42 CFR 422.2 definition; Model of Care requirements); Medicare.gov/SNP (SNP overview; enrollment rules; SEP; disenrollment); Managed Healthcare Executive Mar 2026 (Humana 5.8M MA members; 2026 plan expansions; dental/vision/hearing; preventive $0 copay; Go365; C-SNP Idaho/Maine/NJ); LMSBenefits.com Mar 2026 (KFF 8M SNP enrollment Feb 2026; 83% MA growth; C-SNP enrollment jump); Medicare.org H4461-066-0 (Humana Gold Plus Diabetes & Heart plan details; $615 Part D deductible); Illinois SHIP PDF 2026 (Humana HMO/PPO C-SNP Illinois plan IDs); HelpAdvisor.com Dec 2025 ($25–$225 Healthy Options range; store network); Healthline.com Oct 2025 (Part D $2,100 OOP max 2026) Recommended Reads Who Qualifies for a Senior Food Allowance Card? 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