Chase Bank Customer Service — How to Reach a Real Person, Any Time Budget Seniors, March 31, 2026March 31, 2026 🏦☎️ Chase.com • GOBankingRates • GetHuman • Verified Every phone number, shortcut, and contact method for Chase Bank — verified and organized so you can find the right help fast, whether you’re at home or overseas. © BudgetSeniors.com — Independent. Unsponsored. Always in Your Corner. 💡 10 Things Every Chase Customer Should Know About Getting Help Chase Bank is the largest bank in the United States, with more than 86 million customers, over 5,000 branches, and nearly 15,000 ATMs. Yet reaching the right person at the right time can be frustrating if you dial the wrong number or don’t know the shortcut past the automated menu. The general helpline, fraud line, business line, debit card line, and international line all have different numbers — and some are available 24 hours a day while others are not. Here is a plain-English guide to every contact method, who answers when, and the fastest way to skip the robot and speak to a real person. 1 Is Chase Bank customer service available 24 hours a day? Yes — for most needs. General banking, credit cards, business accounts, and fraud services are all available 24 hours a day, 7 days a week by phone. Chase operates 24/7 phone support for its most critical lines. The main general customer service number (1-800-935-9935), the credit card line (1-800-432-3117), the business account line (1-800-242-7338), and the fraud line (1-800-955-9060) are all confirmed as 24-hour operations. However, some departments such as auto loans and mortgage assistance are only available Monday through Friday, 8 a.m. to 8 p.m. EST, and Saturdays 9 a.m. to 6 p.m. EST. If you call outside those hours for a loan question, you will either be routed to a voicemail or limited automated options only. 2 What is the main Chase Bank customer service phone number? 1-800-935-9935 — this is the primary general customer service line for personal checking, savings, and debit accounts. It is available 24 hours a day, 7 days a week. The number 1-800-935-9935 connects to Chase’s main helpline for personal banking customers. It handles account inquiries, lost or stolen debit cards, fraud reports, and general questions. According to GetHuman analysis of over 6,213 calls, the average hold time on this number is about 3 minutes and 11 seconds. The least busy day is Wednesday and the busiest is Friday. If you are calling to report a lost or stolen card or suspected fraud, this same number works — but for card fraud specifically, there is also a dedicated fraud line at 1-800-955-9060. 3 How do I get a live person at Chase — and skip the automated menu? Call 1-800-935-9935, then press 0 when prompted. If asked for your account number and you prefer not to enter it, press 0# and then 0 again to be routed toward a specialist. GetHuman’s analysis of the Chase phone menu reports the fastest path to a live agent is: call 1-800-935-9935, wait for the first prompt, then press 0. You may be asked to enter your debit card, account number, or user ID — entering it speeds up verification and gets you to the right specialist faster. If you don’t have the number handy, press 0# followed by 0 again. For the credit card line (1-800-432-3117), simply press 0 at the first menu. You can also say the word “representative” at any voice-prompt menu. Chase’s system uses voice recognition, so clearly stating your issue (e.g., “lost card” or “fraud”) will also route you to the right team. 4 What is the Chase customer service number for debit cards? Use 1-800-935-9935 for lost, stolen, or damaged debit cards. This line is available 24/7. To activate a new debit card, call 1-800-432-3117 or use the Chase mobile app. Chase checking account holders should use 1-800-935-9935 for all debit card issues including lost or stolen cards, PIN resets, disputed transactions, and card activation. The line operates 24 hours a day. For debit card fraud specifically, call the fraud prevention line at 1-800-945-2028. If you want to activate a debit card, you can also do so by logging into Chase.com or the Chase Mobile app and following the card management prompts — no hold time required. For a replacement card, Chase typically ships a new debit card within 5–7 business days; expedited shipping is available. 5 What is the Chase Business customer service phone number? 1-800-242-7338 — the main Chase business banking line, available 24 hours a day, 7 days a week. The Business Platinum line is 1-877-425-8100. Chase business banking customers have a dedicated 24/7 line at 1-800-242-7338 for general account support, business checking, and payments. For Chase Ink business credit cards, use 1-800-945-2028. The Business Platinum line at 1-877-425-8100 serves relationship banking clients. To report a lost or stolen business card or dispute a charge on a business account, call 1-888-269-8690. For ACH support, call 1-800-235-6286. Chase also has a dedicated cash management line at 1-800-606-7615 and a Merchant Services line at 1-800-242-7338. For businesses with a dedicated relationship banker or client service officer, reaching that individual directly is typically the fastest path for complex issues. 6 Does Chase have live chat customer service? Chase has a Digital Assistant (chatbot) available 24/7 on the Chase website and mobile app. Live agent chat is also available when you are logged into your account. There is no publicly accessible email address for personal accounts. The Chase Digital Assistant on Chase.com and in the Chase Mobile app handles common requests around the clock — balance inquiries, transaction history, card freezes, and basic account questions. When the automated assistant cannot resolve your issue, it can escalate to a live agent via secure chat. To access live chat, log in to your Chase account, then look for the “Chat with us” or “Message us” option in the menu. Chase also has a secure message center inside your online account: log in, click the menu icon, and select “Secure Messages.” Replies typically arrive within one to two business days. Business customers can reach customer service by email at [email protected]. 7 What is the Chase customer service number if I am calling from outside the United States? 1-713-262-3300 — this is Chase’s international customer service number, accessible from outside the U.S. The standard 1-800 numbers do not work internationally. Chase’s toll-free 1-800 numbers are designed for calls originating within the United States and do not connect from most foreign carriers. If you are traveling abroad or living overseas, dial +1-713-262-3300 to reach Chase customer service. This number is confirmed on Chase.com’s business contact page and in their web accessibility resources. Be aware that international call charges may apply from your local carrier. The Chase Mobile app’s secure message feature works anywhere with Wi-Fi or data and does not incur calling charges. If you have a lost or stolen card overseas, freeze it immediately in the Chase app before calling. 8 What is the J.P. Morgan Chase customer service number? For personal Chase banking: 1-800-935-9935. For J.P. Morgan investment and wealth management clients: 1-800-392-5749. These are separate institutions with different service teams. JPMorgan Chase & Co. is the parent company. “Chase” refers to the consumer and community banking division serving everyday customers. “J.P. Morgan” refers to the investment banking, wealth management, and commercial banking arms that serve institutional and high-net-worth clients. If you have a Chase checking, savings, or credit card account, call 1-800-935-9935. If you have a J.P. Morgan investment account or are a Chase Private Client, your dedicated advisor line may be different — check the back of your card or your account paperwork. The J.P. Morgan main headquarters number is 1-212-270-6000 for institutional inquiries. Do not use that number for everyday Chase retail banking questions. 9 What is the best day and time to call Chase to get the shortest wait? Wednesday is the least busy day. Friday is the busiest. For the credit card line, Sunday has the lowest call volume. Average hold time is about 3 minutes on the main line. According to GetHuman’s analysis of thousands of actual calls to Chase, the average hold time on 1-800-935-9935 is approximately 3 minutes and 11 seconds. The longest waits are on Saturdays; the shortest are on Wednesdays. For the credit card line (1-800-432-3117), the average hold time is about 1 minute and 32 seconds, with shortest waits on Fridays and longest on Saturdays. Calling early in the morning (before 8 a.m. EST) or late at night also tends to result in shorter wait times since those windows have lower overall call volume. Avoid calling Friday afternoons and the first Monday of the month, which tend to be peak times for financial inquiries. 10 Does Chase offer accessibility support for customers with hearing or vision impairments? Yes — Chase offers TDD/TTY service at 1-800-242-7383, talking ATMs at all Chase ATM locations, braille card sleeves, and large-font card information. A dedicated Accessibility Services line is 1-855-644-4561. Chase’s web accessibility page confirms several dedicated services for customers with disabilities. All Chase ATMs are speech-enabled — any customer can use standard headphones (1/8-inch jack) to hear on-screen information spoken aloud. To request headphones, call 1-800-935-9935 and press 0 for a representative. For customers with hearing impairments, the TDD/TTY line is 1-800-242-7383. Chase Accessibility Services can be reached at 1-855-644-4561 for specialized accommodations including braille card sleeves, large-print account statements, and assistance for customers with other disabilities. Accessibility email: [email protected]. Sources: Chase.com/personal/personal-banking-contact (confirmed contact page); Chase.com/digital/customer-service (Digital Assistant, chat, secure messaging); Chase.com/business/contact-us (business lines: 1-800-242-7338; 1-877-425-8100; 1-713-262-3300 outside US confirmed); Chase.com/digital/resources/accessibility (TDD/TTY 1-800-242-7383; accessibility 1-855-644-4561; talking ATMs; 1-713-262-3300 outside US; [email protected]); GOBankingRates Feb 24 2026 (full department table: general 1-800-935-9935 24/7; credit card 1-800-432-3117 24/7; business 1-800-242-7338 24/7; fraud 1-800-955-9060 24/7; auto loans M-F 8-8 EST; mortgage M-F 8-8 EST); GetHuman Mar 2026 analysis 6,213 calls (avg hold 3m 11s; least busy Wednesday; busiest Friday; press 0 to reach human; credit card line avg 1m 32s); UpgradedPoints.com Feb 4 2026 (credit card 1-800-432-3117; fraud/dispute 1-800-955-9060; business lost card 1-888-269-8690); ThePointsAnalyst.com (say “representative”; 713-262-3300 international; business 1-800-242-7338 24/7) ☎️ Every Chase Phone Number — Verified & Organized Use this section as a quick reference. Always keep the number that applies to your account saved in your phone. When in doubt, start with the main line and the representative will transfer you. 🏦 Main Customer Service — Personal Banking 1-800-935-9935 Checking, savings, debit cards, lost/stolen card, general account questions. Press 0 to reach a live person. 24/7 💳 Credit Card Customer Service 1-800-432-3117 All Chase personal credit cards — Sapphire, Freedom, Slate, co-branded. Press 0 at first menu for a live person. Avg hold: ~1 min 32 sec. 24/7 🚨 Fraud Services — Report Fraud or Dispute 1-800-955-9060 Report fraudulent charges, unauthorized transactions, phishing, or identity theft. Use this line for fastest fraud response. 24/7 Emergency 💼 Business Banking — General Support 1-800-242-7338 Chase business checking, savings, and most business credit cards. Also Merchant Services and ACH support. 24/7 🏠 Mortgage & Home Lending 1-800-848-9136 Home loans, mortgage payments, home equity. Not 24/7. M–F 8am–8pm EST / Sat 9am–6pm 🚗 Auto Loans 1-800-336-6675 Chase auto loan payments, payoff quotes, and vehicle financing questions. Not 24/7. M–F 8am–8pm EST / Sat 9am–6pm 🖥️ Online & Mobile Banking Tech Support 1-877-242-7372 App issues, online banking login problems, password resets, account lockouts. Also known as 1-877-CHASEPC. 24/7 🌍 International — Calling from Outside the U.S. 1-713-262-3300 Use this number when calling Chase from another country. The 1-800 numbers do not work internationally. Standard international call rates from your carrier may apply. International 🧏 Accessibility & TDD/TTY 1-855-644-4561 Chase Accessibility Services: braille card sleeves, large print, talking ATM headphones. TDD/TTY customers: 1-800-242-7383. Accessibility Sources: Chase.com/personal/personal-banking-contact; Chase.com/business/contact-us (confirmed 1-713-262-3300 outside US; 1-877-425-8100 Business Platinum; 1-800-606-7615 Cash Mgmt; 1-800-978-8664 Debit Card Fraud Prevention; 1-800-945-2028 Ink Business cards; 1-866-564-2262 Chase claims; 1-800-235-6286 ARP); Chase.com/digital/resources/accessibility (1-855-644-4561; TDD/TTY 1-800-242-7383; [email protected]); GOBankingRates Feb 2026 (hours of operation per department); GetHuman Mar 2026 (avg hold times; press 0 shortcut; Wednesday least busy; Friday most busy) 📋 Chase Customer Service Hours at a Glance Hours are in Eastern Time. Always confirm current hours on Chase.com or by calling the number listed, as hours may change. Department Phone Number Hours To Speak to a Person General Customer Service1-800-935-993524/7Press 0, then 0# then 0 Credit Card Support1-800-432-311724/7Press 0 at first menu Fraud / Lost Card1-800-955-906024/7Say “fraud” or “lost card” Business Banking1-800-242-733824/7Press 0 or say “representative” Debit Card Fraud1-800-978-866424/7Follow prompts Tech / Online Banking1-877-242-737224/7Press 0 at first menu Mortgage / Home Loans1-800-848-9136M–F 8am–8pm; Sat 9am–6pmPress 0 Auto Loans1-800-336-6675M–F 8am–8pm; Sat 9am–6pmPress 0 International (outside U.S.)1-713-262-330024/7Follow prompts TDD/TTY (hearing impaired)1-800-242-738324/7TTY device required Accessibility Services1-855-644-4561Business hoursSpeak normally Sources: Chase.com official contact pages (business, personal, accessibility); GOBankingRates Feb 24 2026 (department hours table); GetHuman Mar 2026 (phone menu shortcuts based on analysis of 6,213+ calls); Chase.com/digital/resources/accessibility (TTY 1-800-242-7383; outside US 1-713-262-3300); ThePointsAnalyst.com 2025 (business lost card 1-888-269-8690; debit fraud 1-800-978-8664). Hours in Eastern Time; always confirm at chase.com before calling. ❓ Common Chase Customer Service Questions — Answered Plainly 🚨 My Debit or Credit Card Was Lost or Stolen. What Should I Do Right Now? Act immediately — every minute counts. Step 1: Open the Chase Mobile app and tap “Lock card” under your card settings. This freezes the card instantly without canceling it, buying you time to locate it. Step 2: If you’re certain it is gone, call 1-800-935-9935 (debit) or 1-800-432-3117 (credit card) immediately, 24 hours a day. Report it lost or stolen and request a replacement card. Step 3: Review your recent transactions on the app for any charges you did not make. Dispute any unauthorized transactions during the same call. Chase will cancel the lost card and issue a new one. Standard delivery takes 5–7 business days; expedited delivery is typically available at no charge for your first request. If you are traveling internationally and your card is stolen, call 1-713-262-3300 and consider using the Chase app over Wi-Fi to freeze the card first. ⚠️ I Keep Getting the Automated System. How Do I Actually Speak to a Real Person at Chase? Chase’s automated phone system is designed to handle routine tasks without connecting you to a person. To bypass it, use these confirmed shortcuts: On 1-800-935-9935, say “representative” clearly at any menu, or press 0, wait for a pause, then press 0# and 0 again. On 1-800-432-3117 (credit cards), press 0 at the very first prompt — this routes you directly to a live agent according to GetHuman’s analysis. On the business line 1-800-242-7338, pressing 0 or saying “operator” typically works. If you have been transferred multiple times without resolution, you can ask to speak to a supervisor. Write down the name and representative ID number of every agent you speak with — this matters greatly if you need to escalate an issue or file a complaint. 💡 Does Chase Have a Live Chat? Can I Message Chase Without Calling? Yes — Chase offers two types of digital messaging. The first is the Chase Digital Assistant, a chatbot available 24/7 on Chase.com and the Chase Mobile app without logging in. It handles basic questions like branch hours, ATM locations, and general product information. The second is Secure Messaging, available when you are logged into your account. This connects you to a live Chase team member for account-specific questions. Responses arrive within 1–2 business days. To access secure messaging: log in to chase.com or the app, tap the menu icon in the top-left corner, then select “Secure Messages.” This is the best option for non-urgent questions where you want a written record. For urgent issues such as suspected fraud, a locked account, or a missing payment, always call rather than message. 💡 I Am Traveling Overseas and My Card Is Not Working. Who Do I Call? Call Chase’s international line at 1-713-262-3300 from outside the United States. This is the only Chase number that connects reliably from foreign carriers. The standard 1-800 numbers are restricted to the U.S. phone network and will typically fail or not connect when dialed internationally. Before you travel: notify Chase of your travel plans through the Chase Mobile app under “Travel Notice” in your card settings. This prevents your card from being flagged as potentially fraudulent and declined when used abroad. If your card is blocked while traveling, use the app’s “Lock/unlock card” feature to confirm the status, then call the international line. Also save your card information (last four digits, expiration date) separately from your wallet so you can reference it when calling. Wi-Fi calling through the Chase app’s secure messaging is also available anywhere you have internet access at no charge. 💡 I Have a Problem With Chase That Phone and Chat Have Not Resolved. What Are My Escalation Options? If standard customer service channels are not resolving your issue, there are several escalation paths. Ask to speak with a supervisor during any call — supervisors have more authority to override decisions and apply credits or exceptions. Visit a local Chase branch in person. Complex issues involving account holds, fraud disputes, or incorrect fees are often resolved faster face-to-face with a branch manager than by phone. Use the Chase branch locator at chase.com to find your nearest location. File a formal complaint through Chase’s feedback form at chase.com. File a complaint with the Consumer Financial Protection Bureau (CFPB) at consumerfinance.gov/complaint or call 1-855-411-2372 — this is a federal agency and banks are required to respond to CFPB complaints within 15 days. Contact the Office of the Comptroller of the Currency (OCC) at 1-800-613-6743 or helpwithmybank.gov for national bank complaints. 💡 How Do I Reach Chase on Social Media? Is It Safe? Chase operates @ChaseSupport on X (formerly Twitter) for customer service questions. You can also send a private message through the official Chase Facebook page. Social media support works best for general questions, branch hour inquiries, and situations where you need a quick acknowledgment or routing to the right department. Never share your account number, Social Security number, date of birth, PIN, password, or full debit/credit card number on any social media channel — not even in a private message. Chase will never ask for this information through social media. If a social media account claiming to be Chase asks for sensitive financial information, it is a scam. Report it to Chase’s phishing team at [email protected]. Legitimate escalations involving account details should always be handled through your secure account login, by phone, or in person at a branch. 💡 What Are Common Reasons People Call Chase and How Long Does Each Typically Take? Based on GetHuman’s analysis of thousands of real Chase customer service calls, the most common reasons people contact Chase include: checking account balances or transaction history (typically resolved in 2–4 minutes via the automated system); reporting suspicious charges (5–12 minutes with a specialist); resolving a card being declined despite available funds (10–15 minutes); requesting a tracking number for a replacement card (4–6 minutes); paying off a credit card balance when the app is not working (10–15 minutes); and general account lockouts or login help (5–10 minutes). For routine tasks like checking balances, paying bills, or viewing transaction history, using the Chase Mobile app or Chase.com is significantly faster than calling. The app handles these tasks instantly, with no hold time. Reserve calls for issues that genuinely require a human decision, such as fraud disputes, account freezes, or fee waivers. Sources: Chase.com lost card while abroad page (freeze card in app first; travel notice feature; 1-713-262-3300 confirmed); GetHuman Mar 2026 analysis (press 0 shortcut; common call reasons; average call durations; supervisor escalation tip); Chase.com/digital/resources/accessibility (1-855-644-4561; [email protected] confirmed); CFPB consumerfinance.gov/complaint (15-day response requirement); OCC helpwithmybank.gov 1-800-613-6743; UpgradedPoints Feb 2026 (replacement card 5–7 days; expedited shipping); Chase Digital Assistant (available without login on app and website); GOBankingRates Feb 2026 (secure message 1–2 business day response; branch locator at chase.com) 📊 Chase Bank By the Numbers ☎ Average Hold Time ~3 Min GetHuman analysis of 6,213+ calls to 1-800-935-9935. Average hold time is 3 minutes and 11 seconds. Shortest waits on Wednesdays; longest on Saturdays. Credit card line average is just 1 min 32 sec. 🏦 Chase Branch Locations 5,000+ Chase operates more than 5,000 branches and nearly 15,000 ATMs across the United States. All ATMs are speech-enabled for accessibility. Use locator.chase.com to find the nearest location. 📱 24/7 Phone Lines 7 Lines At least 7 Chase phone numbers operate 24 hours a day, 7 days a week: general service, credit cards, business banking, fraud, debit card fraud, tech support, and the international line. 📞 Best Day to Call Wednesday GetHuman data shows Wednesday has the lowest call volume at Chase. Friday is the busiest day. Calling before 8 a.m. EST or after 9 p.m. EST also typically results in shorter wait times. 🚨 Three Mistakes That Waste Time When Calling Chase Calling the wrong number for your issue. Chase has over a dozen distinct phone lines. Calling the general line for a mortgage question sends you through an extra transfer. Use the department table above to dial the specific number for your issue before you call — it typically cuts your total call time in half. Not having your account information ready. Chase’s automated system asks for your debit card number, account number, or user ID at the start of every call. Having this information ready lets the system pre-verify your identity and routes you to the correct department faster. Callers who don’t have this information face additional menu loops. Calling on Friday afternoons. Friday is Chase’s busiest call day, and afternoon hours compound the wait. If your issue is not urgent, schedule your call for early Wednesday morning for the shortest possible hold time based on GetHuman’s call volume analysis. Sources: GetHuman Mar 2026 call analysis (6,213+ calls; avg hold 3m 11s main line; 1m 32s credit card line; Wednesday least busy; Friday most busy; Saturday longest holds); Chase.com (5,000+ branches; 15,000 ATMs; locator.chase.com); GOBankingRates Feb 24 2026 (7+ confirmed 24/7 phone lines); Chase.com accessibility (all ATMs speech-enabled) 📍 Find Chase Branches & ATMs Near You Allow location access when prompted to see the closest Chase locations. For urgent issues, an in-branch visit often resolves problems faster than a phone call. 🏦 Chase Bank Branches Near Me 💰 Chase ATMs Near Me 🕑 Chase 24-Hour ATMs Near Me 📅 Chase Branches Open This Weekend 🚗 Chase Drive-Through Banking Near Me 🤝 Schedule a Chase Banker Appointment Finding Chase locations near you… ✅ Quick-Reference Guide — What to Do in Common Chase Situations Locked out of your online account or app. Call the tech support line: 1-877-242-7372 (24/7). Have a secondary form of ID ready as Chase will need to verify your identity before unlocking your account. Unauthorized charge on your statement. Call 1-800-955-9060 (fraud, 24/7) immediately. You have 60 days from the statement date to dispute a charge under federal Regulation E for debit cards and the Fair Credit Billing Act for credit cards. Do not wait. Chase fee you believe is incorrect. Call 1-800-935-9935 and ask a representative to review and waive the fee. First-time fee waivers are common for customers in good standing. Ask politely but specifically: “I would like to request a one-time fee waiver for this charge.” Need to send or receive a wire transfer. Wire transfers must typically be initiated through your Chase online account, the app, or in person at a branch. Call 1-800-935-9935 if you need help navigating the process. Need to verify your identity for a large purchase or account change. For high-value transactions that trigger a fraud hold, call the number on the back of your card immediately. Have your photo ID and the last four digits of your Social Security number ready to verify your identity quickly. 📌 Important Chase Contact Information to Save Right Now Main customer service: 1-800-935-9935 (24/7) Credit cards: 1-800-432-3117 (24/7) — or the number on the back of your card Fraud / lost or stolen card: 1-800-955-9060 (24/7) Business banking: 1-800-242-7338 (24/7) International (outside U.S.): 1-713-262-3300 Tech support / online banking: 1-877-242-7372 TDD/TTY for hearing impaired: 1-800-242-7383 Accessibility services: 1-855-644-4561 Secure messaging: Log in to chase.com → Menu → Secure Messages Chase on X/Twitter: @ChaseSupport (general questions only — no sensitive data) Report phishing: [email protected] Find a branch or ATM: locator.chase.com © BudgetSeniors.com — This guide is independently researched and written. We are not affiliated with, compensated by, or endorsed by JPMorgan Chase & Co., Chase Bank, or any of their affiliated entities. All phone numbers, hours, and contact methods are verified from official Chase.com sources and independent consumer research as of March 2026. Phone numbers and hours may change — always confirm current information at chase.com or by calling before relying on any number for an urgent financial matter. For account-specific questions, always verify your identity through official channels only. Never provide your PIN, password, or full card number to anyone who contacts you unsolicited. Chase: 1-800-935-9935 • Fraud: 1-800-955-9060 • International: 1-713-262-3300 • CFPB: 1-855-411-2372 • OCC: 1-800-613-6743 Primary sources: Chase.com/personal/personal-banking-contact (official contact page); Chase.com/business/contact-us (business lines confirmed including 1-713-262-3300 outside US; 1-877-425-8100 Business Platinum; 1-800-606-7615 Cash Mgmt; 1-800-978-8664 Debit Card Fraud; 1-800-945-2028 Ink Business); Chase.com/digital/resources/accessibility (TDD/TTY 1-800-242-7383; Accessibility 1-855-644-4561; talking ATMs; [email protected]; [email protected]); Chase.com/digital/customer-service (Digital Assistant; secure messaging; branch locator); GOBankingRates Feb 24 2026 (full hours table: general, credit card, business, fraud all 24/7; auto loans & mortgage M–F 8–8 EST); GetHuman Mar 2026 (6,213+ call analysis; avg hold 3m 11s main; 1m 32s credit card; press 0 shortcut; Wednesday least busy; Friday most busy; Saturday longest hold); UpgradedPoints Feb 4 2026 (credit card numbers; business lost card 1-888-269-8690; fraud 1-800-955-9060); ThePointsAnalyst.com 2025 (say “representative”; international 1-713-262-3300; business 24/7); PissedConsumer Feb 28 2026 ([email protected]; [email protected]; [email protected]; JPMorgan Chase P.O. Box 6185 Westerville OH 43086); WalletHub (press 2, 0 route to specialist); CFPB consumerfinance.gov/complaint; OCC helpwithmybank.gov 1-800-613-6743 Recommended Reads Chase Overdraft Fees Chase Checking Account Fees Chase Monthly Service Fee NFL Sunday Ticket Special Offers 20 Checking Accounts With No Monthly Fees H-1B Visa Fees Blog