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Can Chase Bank Give Personal Loans?

Budget Seniors, October 24, 2026October 24, 2026
United States · Chase Customers & Borrowers · Terms checked October 24

Short answer: no. Chase, the country’s largest bank, does not offer a traditional unsecured personal loan, the kind where you apply, get a lump sum deposited, and pay it back in fixed monthly installments. You can’t walk into a branch and apply for one, and there’s no personal loan application on chase.com.

But “no” isn’t the whole story, and it’s not where most people’s problem ends. If you have a Chase credit card, Chase may already be offering you something that behaves a lot like a personal loan, called My Chase Loan, with money in your checking account in a day or two and no application. It also sells a purchase installment plan, a home equity line, auto loans and business credit. Some of these are a smart fit. One of them, when we ran the numbers, works out to an effective cost in the mid-30s percent. This guide explains what Chase will actually lend you, what each option really costs compared with a regular personal loan, and where to go instead for your situation.

The short answer Chase does not make unsecured personal loans. Eligible Chase cardholders can borrow against their card’s available credit with My Chase Loan (from $500, fixed payments, no application or credit check, funds in about 1 to 2 business days). It’s convenient, but its rate often lands near ordinary card APRs, it raises your card utilization, and borrowers with good credit can frequently do better with a personal loan from another bank, a credit union or an online lender.
✓ Reviewed for accuracy BudgetSeniors Consumer Finance Desk Checked against Chase product pages and card pricing, Federal Reserve, NCUA and FTC guidance
$0Unsecured personal loans Chase offers
$500Minimum My Chase Loan, for eligible cardholders
11.86%Average 24-month personal loan rate at banks, Fed data
1.72%Top monthly fee on Chase Pay Over Time plans
Quick Answers What Chase Offers My Chase Loan True Cost Calculator Your Situation Where Instead Loan Scams Problems Verdict
What Chase will and won’t lend youChase does not offer an unsecured personal loan. It does offer My Chase Loan for eligible cardholders from 500 dollars, Pay Over Time plans on card purchases of 100 dollars or more, a home equity line of credit from 35,000 to 400,000 dollars, auto purchase and refinance loans, business lines of credit from 10,000 to 500,000 dollars, and mortgages.What Chase will and won’t lend youConsumer and small-business borrowing at Chase ✕ Unsecured personal loan: not offeredChase does not offer unsecured personal installment loans My Chase Loancardholders only · from $500Borrow against your Chase card’s available credit Pay Over Timecard purchases $100+Split a card purchase into monthly payments for a fixed fee Home equity linelines $35k–$400kChase HELOC: borrow against up to 80% of home value Auto loanbuy at a dealer or refinanceChase auto purchase loans through its dealer network, plus refinancing Business credit line$10k–$500k · business onlyChase business line of credit for business owners Mortgagebuy or refinance a homeChase home purchase and refinance mortgages
Figure 1. Our map of Chase’s lending lineup, built from Chase’s product pages in October. Amounts are the ranges Chase or independent reviews list; your approval and offer will differ. Hover or tap each tile.

Seven Straight Answers Before You Borrow

The questions people ask a Chase banker, or a search bar, right before they need money. Short answers first.

1Can Chase Bank give me a personal loan?

Not a traditional one. Chase doesn’t offer unsecured personal installment loans to the public, whether you bank there or not. Branch staff can’t override that.

2What’s the closest thing Chase has?

My Chase Loan. Eligible Chase cardholders can turn part of their available credit into a fixed-payment loan, starting at $500, deposited to a bank account in about one to two business days.

3Does My Chase Loan check my credit?

Chase says there’s no application and no credit check. But the balance sits on your card, so it raises your credit utilization, which can lower your score until you pay it down.

4Is My Chase Loan cheaper than a personal loan?

Sometimes, often not. One Chase card pricing sheet we reviewed listed My Chase Loan APRs of 19.24% to 27.49%. The Federal Reserve’s latest average for a 24-month bank personal loan was 11.86%.

See alsoHow to Get a Personal Loan From a Bank
5Is Chase Pay Over Time a good deal?

It charges no interest but a fixed monthly fee of up to 1.72% of the amount. At that top fee, we calculated an effective cost of roughly 31% to 36% a year depending on the plan length.

6I own a home. Can Chase lend me a large amount?

Possibly, through a Chase home equity line of credit with lines from $35,000 to $400,000. Expect to draw most of the line at closing, so it isn’t built for small needs.

7Someone called offering me a “Chase personal loan.” Is it real?

Almost certainly not. Chase doesn’t sell that product, and anyone asking for an upfront fee to release a loan is running a classic advance-fee scam. Hang up and call the number on the back of your card.

What Chase Actually Lends, Product by Product

Chase’s lending is built around things it can attach to an existing relationship or an asset: your credit card, your home, your car, your business. If you don’t fit one of those boxes, Chase simply won’t have a product for you.

ProductWho can get itAmountsHow you pay it backMain catch
Personal loanNot offered——Look elsewhere
My Chase LoanEligible Chase cardholdersFrom $500; max set by ChaseFixed monthly payment on card statement, 6–24 monthsUses your credit limit; rate can be card-like
Pay Over TimeCardholders, on purchases $100+Up to your offer3–24 months, fixed fee, no interestFee up to 1.72% a month; can’t cancel a plan
Card cash advanceCardholdersCash advance limitRevolving5% or $10 fee plus a higher APR
Home equity lineHomeowners with equity$35,000–$400,000Variable rate tied to primeMost of the line drawn at closing; home is collateral
Auto loanBuyers at Chase network dealers; refinancersFrom $4,000Fixed installmentsCar purchases only, not cash
Business line of creditBusiness owners$10,000–$500,000RevolvingNeeds a real business with documents
Personal loanNot offered
InsteadOther banks, credit unions, online lenders
My Chase LoanCardholders
AmountFrom $500
Repay6–24 months, fixed
CatchUses credit limit
Pay Over TimePurchases $100+
Repay3–24 months, fixed fee
CatchUp to 1.72% a month
Cash advanceCardholders
Catch5% fee plus high APR
Home equity lineHomeowners
Amount$35,000–$400,000
CatchMost drawn at closing
Auto loanCar buyers
AmountFrom $4,000
CatchVehicle only
Business lineOwners
Amount$10,000–$500,000
CatchBusiness documents

When we went through Chase’s site looking for a personal loan application, the dead end was clear: the “loans” paths lead to mortgages, home equity, auto financing and business lending, and the card section leads to My Chase Loan and Pay Over Time. There is no personal loan page to find. That matches what independent reviewers have reported for years, and nothing we found suggests a change is coming.

Why would the biggest U.S. bank skip a product that most of its rivals sell? Chase doesn’t explain it publicly. The practical effect is that Chase already earns interest on unsecured borrowing through its huge credit card business, and My Chase Loan lets it offer loan-like terms without opening a separate account. For you, the important part is that every Chase option for “I need $3,000 for something” runs through a credit card.

See alsoClosest Chase Bank to Me — Find a Branch, ATM, or Drive-Through

My Chase Loan: How It Works and Where It Bites

My Chase Loan is a feature on eligible Chase credit cards, not a separate loan account. You carve a fixed-payment loan out of your card’s unused credit, and Chase sends the money to your bank account.

1

Check whether you have an offer

Sign in to chase.com or the Chase Mobile app and look for My Chase Loan under your card. Not every card or cardmember is eligible, and the offer can appear, disappear and change from month to month. Chase says the amount you can borrow depends on things like your monthly spending and creditworthiness.

2

Pick an amount and a payment length

The minimum is $500. Chase shows your maximum each time you set one up. Independent reviews report terms of 6 to 24 months. The screen shows the APR and monthly payment before you accept; that’s the number to compare against outside offers.

3

Get the money in about 1 to 2 business days

Chase deposits the funds directly into a bank account. It says there’s no origination fee and no early payoff fee. The loan payment is added to your regular card bill, so you have one statement and one due date.

4

Remember what it does to your card

The loan uses part of your credit line. Your available credit shrinks by the loan amount, and your reported balance rises. That’s the hidden cost most people miss, and it’s covered right below.

The rate question

Chase markets My Chase Loan as having a lower rate than your card’s standard purchase APR, and on some accounts it offers promotional fixed rates. But one Chase card pricing sheet we pulled, dated when the prime rate was 6.75%, listed My Chase Loan APRs of 19.24% to 27.49%, the same band as that card’s purchase APR. The prime rate has since risen to 7.00% after the Federal Reserve’s September increase, and those variable figures move with it.

So the honest summary is: the rate depends entirely on the offer in your account. A promotional rate in the single digits can be excellent. A rate near 20% or above is roughly what you’d pay just carrying a card balance, and a borrower with strong credit can often beat it with a regular personal loan. The Federal Reserve’s latest figure for a 24-month personal loan at commercial banks was 11.86%.

How a My Chase Loan raises credit utilizationOn a card with a 10,000 dollar limit and a 1,000 dollar balance, utilization is 10 percent. Taking a 4,000 dollar My Chase Loan raises the balance to 5,000 dollars and utilization to 50 percent, well above the commonly cited 30 percent guideline.The loan lands on your card balance$10,000 limit, before and after a $4,000 My Chase Loan Before10% used $1,000 card balance: 10% of the limit After the loan50% used $1,000 existing balance$4,000 My Chase Loan+ $4,000 30% guideline$0$10,000 An outside personal loan is a separate account and leaves this bar unchanged.
Figure 2. Our illustration. A personal loan from another lender is reported as a separate installment account and doesn’t touch your card utilization; My Chase Loan does.

There’s a second, quieter effect. While the loan is outstanding, your card has less room for everyday spending or a true emergency later. If your limit is modest, a large My Chase Loan can leave you one car repair away from maxing out the card, which hurts your score far more than the loan itself.

That chart is the reason we’d think twice before using My Chase Loan right before applying for a mortgage or auto loan. Scoring models weigh how much of your revolving credit you’re using, and a big jump can cost points until the balance comes down. An installment loan from another lender adds a new account and a hard inquiry, but it leaves your card utilization alone. If you’re months away from a major application, the utilization hit matters more than the inquiry.

See alsoHow to Get a Personal Loan From a Bank
Pay Over Time (formerly My Chase Plan) is a different animal

Pay Over Time splits a card purchase of $100 or more, made in the last 90 days, into 3 to 24 monthly payments. There’s no interest; instead Chase charges a fixed monthly fee of up to 1.72% of the amount, set when the plan is created. You can have up to 10 plans, and a plan can’t be changed or canceled once it’s set up.

A flat monthly fee charged on the original amount is more expensive than it sounds, because you keep paying the full fee even as you pay the balance down. Our calculation at the top 1.72% fee works out to an effective annual rate of about 31% on a 3-month plan and about 36% on a 12-month plan. Your offered fee may be lower; check it before you accept.

Where Pay Over Time can make sense is a short plan with a low offered fee on a purchase you’d otherwise carry at your full card APR. Because Chase discloses the fee as “up to” 1.72%, some offers come in lower. The fee appears on screen before you confirm, so do the math in that moment rather than assuming “no interest” means cheap.

Purchases $100+3–24 monthsFee up to 1.72%/moCan’t cancel a plan
Effective annual cost of Chase Pay Over Time at the maximum feeAt a 1.72 percent monthly fee, a 3-month plan works out to about 30.7 percent a year, a 6-month plan about 34.6 percent, a 12-month plan about 36.1 percent, and a 24-month plan about 35.7 percent, all above the 22.15 percent average rate on credit card accounts that pay interest.“No interest” that costs like 30%+Pay Over Time at the top 1.72% monthly fee, as an annual rate 3 months: about 30.7%30.7%3 mo6 months: about 34.6%34.6%6 mo12 months: about 36.1%36.1%12 mo24 months: about 35.7%35.7%24 mo 22.15%avg card ratewhen interestis charged Equivalent APR solved from 12 fixed payments of principal plus fee
Figure 3. Our calculation, comparing Chase’s maximum disclosed fee with the Federal Reserve’s average rate on card accounts that pay interest. Your plan’s fee is shown before you confirm it.

What Borrowing $2,000 Really Costs, Chase vs. Everywhere Else

Rates are hard to compare in the abstract. Dollars aren’t. We ran the same $2,000, 12-month borrowing need through every common option.

To keep the comparison fair, every option uses the same amount and the same 12 equal monthly payments. Interest-bearing loans are amortized at the stated APR. Pay Over Time is charged its flat fee each month on the original amount, which is how Chase describes the fee. The cash advance adds its 5% upfront fee to interest at the cash advance APR. Real offers will vary, but the order on this chart is remarkably stable across amounts we tried, from $1,000 to $5,000.

Total cost to borrow 2,000 dollars for 12 monthsInterest and fees on 2,000 dollars over 12 months: average bank personal loan at 11.86 percent, 131 dollars; excellent-credit personal loan at 15.35 percent, 170 dollars; credit union loan at the 18 percent ceiling, 200 dollars; My Chase Loan at 19.24 percent, 215 dollars; My Chase Loan at 27.49 percent, 310 dollars; Pay Over Time at the maximum fee, 413 dollars; card cash advance with a 5 percent fee and 28.49 percent APR, 422 dollars.Same $2,000, very different billsTotal interest and fees, repaid over 12 monthsBank personal loan, Fed average 11.86%$131$131Personal loan, excellent-credit average 15.35%$170$170Federal credit union at the 18% ceiling$200$200My Chase Loan at 19.24%$215$215My Chase Loan at 27.49%$310$310Pay Over Time at the 1.72% monthly fee$413$413Cash advance: 5% fee + 28.49% APR$422$422
Figure 4. Our arithmetic using the Federal Reserve’s Q2 bank average, NerdWallet’s October pre-qualification averages, the NCUA’s 18% ceiling and the APRs and fees on a Chase card pricing sheet. Excludes any personal loan origination fee, which can add 1% to 10%.

Three things jumped out when we lined these up. First, a good My Chase Loan offer isn’t a disaster. At the low end of that pricing sheet it costs about $45 more than a typical excellent-credit personal loan, in exchange for no application and money in a day or two. That trade can be worth it in an emergency.

Second, the gap grows fast at the top of the range. At 27.49%, the same $2,000 costs almost $180 more than the average bank loan. Third, the two options Chase makes easiest, Pay Over Time and a cash advance, are the most expensive ways to borrow on the chart. A cash advance also starts charging interest immediately, with no grace period, on top of its upfront fee.

Average personal loan APR by credit tier compared with a Chase card loan rangeAverage personal loan APRs from pre-qualification offers: excellent credit 15.35 percent, good 19.72 percent, fair 24.96 percent, bad 33.03 percent. A shaded band marks one Chase card’s My Chase Loan APR range of 19.24 to 27.49 percent.Where your credit puts youAverage personal loan APR by credit score One Chase card’s loan APR range, 19.24%–27.49% Excellent 720+15.35%15.35%Good 690–71919.72%19.72%Fair 630–68924.96%24.96%Bad 300–62933.03%33.03% 0%10%20%30% Good-credit borrowers sit inside the Chase band; excellent credit beats it.
Figure 5. Averages from NerdWallet’s October pre-qualification data; the shaded band is the My Chase Loan APR range on one Chase card’s pricing sheet. Your own offer can sit anywhere inside or outside it.

Here’s the situational takeaway from that chart. If your credit is excellent, an outside personal loan will usually beat a card-priced My Chase Loan. If your credit is fair or damaged, a My Chase Loan you already qualify for, at a rate in that band, may actually be cheaper than what an online lender would offer you, with no hard inquiry. The answer flips depending on who you are, which is why we built the calculator below.

See alsoClosest Chase Bank to Me — Find a Branch, ATM, or Drive-Through

Chase Card Loan vs. Personal Loan Calculator

Enter the My Chase Loan APR shown in your Chase account and a personal loan offer from anywhere else. The tool compares total cost, including any origination fee, and shows what the Chase loan would do to your card utilization.

Your numbers stay on this page; nothing is sent anywhere
$0My Chase Loan total interest
$0Personal loan interest + fee
0%Card utilization after a Chase loan

An origination fee is usually taken out of the loan before you receive it, so you may need to borrow a little more to end up with the amount you need. This tool assumes the fee is added on top.

The defaults reflect a fairly common case: $2,000 over a year, a My Chase Loan at the bottom of the pricing range we found, and a personal loan at October’s average rate for excellent credit with no fee. The personal loan wins by about $44. Now type 6 into the origination fee box, a typical mid-range fee for online lenders, and watch it flip: the fee wipes out the rate advantage. That’s the single most overlooked detail in personal loan shopping, and it’s why an “APR” that includes the fee is the only fair comparison.

Which Situation Sounds Like Yours?

The right move depends less on Chase and more on why you need money, how fast, and what your credit looks like right now.

You have a Chase card and need money in a day or two

My Chase Loan is built for this moment: no application, funds in about 1 to 2 business days. Before you accept, spend ten minutes prequalifying with two or three personal lenders that use soft credit checks. If one beats the Chase APR after fees, you’ve saved money; if none does, take the Chase offer knowing it was the best available. Avoid a cash advance unless it’s truly the only option and you can repay within weeks.

Funds in ~1–2 daysNo applicationSkip cash advances
You bank at Chase but don’t have a Chase card

Your checking account alone doesn’t unlock any personal lending at Chase. Opening a Chase card to get My Chase Loan rarely makes sense, because a new card won’t come with a large loan offer right away. Go straight to a personal loan elsewhere. Many lenders will deposit funds into your Chase checking account without any issue.

Checking alone: no loanFunds can go to Chase checking
You want to consolidate credit card debt

A My Chase Loan priced near your card’s APR does little for consolidation; you’re moving debt to a similar rate on the same card, and it won’t lower your utilization. Two better routes: a personal loan at a clearly lower APR, which converts card debt into an installment loan and can help your utilization, or a 0% intro APR balance transfer card if you can clear the balance before the promo ends. Chase charges $5 or 5% on balance transfers on the card we checked, so count that fee.

See alsoHow to Get a Personal Loan From a Bank
Need a clearly lower APRBalance transfer fee 5%Personal loan helps utilization
Your credit is fair or poor

If you already have a My Chase Loan offer, it may be one of your cheaper options, because personal loan rates for fair and bad credit average around 25% and 33%. If you don’t, try a credit union first. Federal credit unions are capped at 18% on most loans through September 10, 2027, and many offer payday alternative loans (PALs) of up to $2,000 with an APR cap of 28% and an application fee of no more than $20. Avoid payday and car-title lenders, which commonly charge triple-digit APRs.

Avoid payday loansCredit union cap · 18%PALs up to $2,000
You own a home and need a large amount

Chase’s home equity line of credit is back, after the bank paused new HELOCs in 2020. Lines run from $35,000 to $400,000 against up to 80% of the home’s value. Chase’s offer page says you receive at least 85% of the line at closing, so on a $35,000 line you’d start with about $29,750 drawn and paying interest. The rate is variable, tied to prime; Chase’s September example for a strong borrower was 8.37% with a cap of 18%. That’s far cheaper than any card product, but the house is collateral.

$35k–$400k linesUp to 80% of value85% drawn at closingHome is collateral
Why a Chase HELOC doesn’t fit a small cash needThe smallest Chase HELOC line is 35,000 dollars, and at least 85 percent, about 29,750 dollars, is drawn at closing. A 5,000 dollar need is a small fraction of that.A HELOC is sized for big projectsChase’s smallest line vs. a $5,000 need Smallest Chase line · $35,000At least 85% drawn at closing: about $29,750≈ $29,750 drawn at closing What you actually need · $5,000$5,000 need$5k For smaller amounts, a personal or credit union loan avoidspaying interest on money you don’t need.
Figure 6. Our illustration from the terms on Chase’s HELOC offer page in September. Availability varies by state and property type.
You need money for a car

Don’t take a cash loan to buy a car. Chase auto purchase loans run through more than 12,000 dealers in its network, start at $4,000, and are secured by the car, which usually means a lower rate than unsecured borrowing. Chase also refinances existing auto loans from $4,000 to $100,000, though not in every state and not loans Chase already holds. Buying from a private seller isn’t covered, so a credit union is the better call there.

Dealer network purchasesRefi $4k–$100kPrivate sale: try a credit union
You run a small business

Chase does lend to businesses. Its business line of credit runs from $10,000 to $500,000 and needs business documents, a business bank account and a hard credit pull. Using personal borrowing for a business mixes your finances and can make taxes messy. If the money is for the business, apply as the business.

$10k–$500k lineBusiness documents
You’re retired or on a fixed income

Lenders must count reliable Social Security, pension and annuity income, and age discrimination in lending is illegal under federal law. The bigger question is the payment. Keep it short, ideally 12 months or less, and avoid any product with a fee you can’t undo, like a Pay Over Time plan. A credit union where you already have direct deposit is often the most forgiving lender for fixed incomes.

Benefits count as incomeShort termsAvoid fixed-fee plans
You’re about to apply for a mortgage

Hold off on any new debt if you can. A My Chase Loan raises card utilization; a new personal loan adds an inquiry and a monthly payment to your debt-to-income ratio. Either can change the rate or approval you get. If an emergency forces your hand, tell your loan officer before you borrow, not after.

See alsoClosest Chase Bank to Me — Find a Branch, ATM, or Drive-Through
Pause new borrowingTell your loan officer
Where to borrow when Chase has no personal loanDo you have a Chase card with a My Chase Loan offer? If yes, compare its APR with two or three prequalified offers. If no: do you own a home and need 35,000 dollars or more? If yes, consider a HELOC. If no: is your credit good, about 690 or higher? If yes, prequalify with banks and online lenders. If no, start at a credit union and avoid payday loans. Chase card with aMy Chase Loan offer?YesCompare its APRwith 2–3 prequal offers No Homeowner needing$35,000 or more?YesConsider a HELOCChase or elsewhere No Good credit,about 690 or higher?YesPrequalify widelybanks, online lenders No Start at a credit unionskip payday lenders
Figure 7. Our decision path. Three questions route most borrowers to the cheapest realistic option for their profile.

Where to Get a Personal Loan If Not Chase

A true personal loan, a lump sum with a fixed rate and fixed payments on its own account, is easy to find. The work is in comparing offers properly.

Lender typeTypical strengthsWatch forBest for
Credit unions18% cap at federal credit unions; small loans; flexible on thin filesMembership required; slower fundingFair credit, small amounts, fixed incomes
Credit union PALsUp to $2,000; APR capped at 28%; fee capped at $20Short terms; not every credit union offers themEmergency alternative to payday loans
National and regional banksRelationship discounts; branch helpSome limit loans to existing customersGood credit with an existing bank
Online lendersSoft-check prequalification; fast funding; large amountsOrigination fees up to about 10%Comparing many offers quickly
My Chase LoanNo application; funds in ~1–2 daysCard-like APR; raises utilizationExisting Chase cardholders in a hurry
Credit unions18% cap
WatchMembership, slower funding
Best forFair credit, small loans
Credit union PALsUp to $2,000
Limits28% APR cap, $20 fee cap
Best forInstead of payday loans
BanksRelationship
WatchMay require existing account
Best forGood credit customers
Online lendersFast
WatchOrigination fees to ~10%
Best forComparing offers
My Chase LoanCardholders
WatchRate, utilization
Best forSpeed, no application

What other lenders will look at

Personal lenders weigh three things most heavily. Your credit score sets the price tier. Your debt-to-income ratio, meaning total monthly debt payments divided by gross monthly income, tells them whether one more payment fits; many lenders become cautious somewhere around 40% to 50%. And your income history tells them the payment will keep coming. Have recent pay stubs or, if you’re self-employed, two years of tax returns ready, plus a bank statement. If you bank at Chase, downloading statements from chase.com takes a minute and speeds up verification at the new lender.

A cosigner with stronger credit can lower your rate, but they become fully responsible for the debt, and the loan counts against their own borrowing. Ask a cosigner only if you’d be comfortable explaining a missed payment to them in person.

How to shop without hurting your credit

1

Pull your free credit reports first

AnnualCreditReport.com gives free reports from all three bureaus. A wrong late payment or a balance that was paid off can push you into a worse rate tier. Dispute errors before you apply.

2

Prequalify with soft checks

Most online lenders, and some banks and credit unions, show an estimated rate using a soft inquiry that doesn’t affect your score. Get three or four quotes for the same amount and term.

3

Compare APR, not the interest rate

The APR includes the origination fee. A loan at 12% interest with an 8% fee can cost more than a 16% loan with none. Also check whether the fee comes out of your deposit.

See alsoHow to Get a Personal Loan From a Bank
4

Apply formally to one lender

The full application usually triggers a hard inquiry. Federal law requires lenders to give you the reasons if they deny you, and you’re entitled to a free copy of any credit report that played a part.

How quickly money typically arrives from each optionTypical timing: My Chase Loan about 1 to 2 business days; online personal loans often 1 to 3 business days after approval; credit union loans from same day to about a week, longer if you must join; a home equity line takes weeks, plus a 3-day right to cancel.How fast the money usually landsTypical timing after approval; your lender may differ My Chase LoanOnline personal loanCredit union loanHome equity line About 1–2 business days1–2 days Often 1–3 business daysoften 1–3 days Same day to about a week, longer if joining0–7 days Several weeks plus a 3-day right to cancelweeks + 3-day cancel window Bars are illustrative, not to an exact scale.
Figure 8. Our summary of typical funding times from lender disclosures and reviews. Weekends and holidays add time to every option.

The “Chase Personal Loan” Scam Calls and Texts

Because Chase doesn’t sell personal loans, any unsolicited offer of one in Chase’s name is a red flag by definition. Scammers count on people not knowing that.

Warning signs in a fake Chase loan textAn illustrated text message claiming a pre-approved 5,000 dollar Chase personal loan and asking for a 199 dollar processing fee by gift card or payment app. Callouts mark four red flags: Chase doesn’t offer the product, guaranteed approval, an upfront fee, and payment by gift card or app.Spot the fake loan offerAn illustration of a typical advance-fee text Unknown number Chase Loan Dept: Youare PRE-APPROVED fora $5,000 personal loan! Approval guaranteed,no credit check. Pay$199 fee to release. Send by gift card orpayment app today. Chase doesn’t offer personal loansProduct doesn’t existChase sells no personal loan Real lenders can’t guarantee approval“Guaranteed”real lenders check first Upfront fees to release a loan are a scam signUpfront feeto “release” the money Gift cards and payment apps are untraceableGift card or appuntraceable, unrecoverable
Figure 9. Our illustration of a composite scam message; it isn’t a real text. Chase will never ask you to pay a fee by gift card.

The pattern is old and the FTC has warned about it for decades: a “lender” promises approval regardless of credit, then asks for an insurance, processing or “first payment” fee before releasing the money. The FTC says it’s illegal for companies doing business by phone in the U.S. to promise you a loan and ask you to pay before you get it. Once you send money by gift card, wire or payment app, it’s usually gone for good.

What to do: don’t reply or click links. Call Chase using the number on the back of your card or on chase.com, not a number in the message. If you’ve already paid, contact your bank or card issuer immediately, then report it to the FTC. Forward scam texts to 7726 (SPAM), which most U.S. carriers support.

Who to contact
Chase · number on back of your card FTC · ReportFraud.ftc.gov FTC · 1-877-382-4357 CFPB complaint · consumerfinance.gov CFPB · (855) 411-2372 Free reports · AnnualCreditReport.com NCUA credit union locator Forward scam texts · 7726

When Something Goes Wrong

Most borrowing problems fall into a handful of patterns, and nearly all of them have a next step.

What happenedLikely reasonDo this firstThen
No My Chase Loan offer in my accountCard type, account age or Chase’s own criteriaCheck again next month; offers changePrequalify elsewhere
Offer is smaller than I needLimited by available credit and spendingDon’t stack a cash advance on topPersonal loan or credit union for the full amount
Score dropped after a My Chase LoanHigher card utilizationPay the balance down; recovers as it fallsAvoid new applications meanwhile
Regret a Pay Over Time planPlans can’t be canceledPay it off early to stop future fees, if allowedCall Chase to confirm how early payoff works
Denied a personal loan elsewhereScore, income or debt ratioRead the adverse action noticeFix errors; try a credit union or cosigner
Paid a fee to a “Chase loan” offerAdvance-fee scamCall your bank or card issuer nowReport to FTC; watch for follow-up scams
Can’t make the paymentIncome drop or emergencyCall the lender before you miss itAsk about hardship plans; nonprofit counseling
No Chase offerEligibility
FirstCheck again later
ThenPrequalify elsewhere
Offer too smallCredit limit
FirstNo cash advance top-up
ThenOne loan for the full amount
Score droppedUtilization
FirstPay the balance down
ThenHold new applications
Pay Over Time regretNo cancel
FirstAsk about early payoff
Denied elsewhereCredit, income
FirstRead the notice
ThenCredit union or cosigner
Paid a scam feeAdvance fee
FirstCall your bank now
ThenReport to FTC
Can’t payHardship
FirstCall before you miss it
ThenHardship plan, counseling
Missing a payment on a Chase card loan costs more than a late fee

Because My Chase Loan and Pay Over Time live on your card, a missed card payment hits everything at once. On the Chase card pricing we reviewed, the late fee runs up to $40 and a penalty APR of up to 29.99% can apply after a missed payment, potentially indefinitely. That’s a heavier consequence than a late payment on most standalone personal loans, so set up autopay for at least the minimum.

See alsoClosest Chase Bank to Me — Find a Branch, ATM, or Drive-Through
Late fee up to $40Penalty APR up to 29.99%Turn on autopay

Our Verdict

Use My Chase Loan if

You already have an offer, you need the money within a couple of days, the APR shown is competitive with your prequalified outside offers, and you’re not about to apply for a mortgage or car loan. It’s genuinely convenient, and for borrowers with fair credit it can be the cheapest money available to them.

Existing offerCompetitive APRNeed it fast
Get a personal loan elsewhere if

Your credit is good to excellent, you’re consolidating card debt, you need more than your Chase offer allows, or you want to keep your card utilization low. Prequalify with a credit union, a bank and one or two online lenders, and compare APRs that include fees.

Good creditConsolidationLarger amounts
Avoid

Card cash advances for anything but a short, true emergency, Pay Over Time plans at the top fee, payday and car-title loans, and any “Chase personal loan” offer that arrives by unsolicited call or text.

Cash advancesTop-fee plansPayday loansFake Chase offers

Questions people still ask

Does Chase offer personal loans to existing customers or Chase Private Client members?

No. Chase doesn’t sell unsecured personal installment loans to anyone, including long-time and premium banking customers. Cardholders may get My Chase Loan offers instead.

Does My Chase Loan show up as a separate loan on my credit report?

It isn’t a separate account; it’s part of your credit card. The balance is included in what your card reports, which is why it affects utilization rather than appearing as a new installment loan.

Can I pay off a My Chase Loan early?

Yes. Chase says there’s no early payoff fee. Paying it down early also restores your available credit and lowers your utilization.

Does Chase offer secured loans against savings or CDs?

We didn’t find a share- or CD-secured personal loan in Chase’s consumer lineup. Many credit unions offer them, often at rates just a few points above what the savings earns, which makes them a good credit-building tool.

Can I get a Chase loan with bad credit?

Chase doesn’t publish minimum scores for its card products, and My Chase Loan is offered only to eligible cardholders. With poor credit, a credit union PAL or a secured credit-builder loan is usually a more realistic starting point.

Is a Chase HELOC cheaper than a personal loan?

Usually, on rate: Chase’s September example was 8.37% variable, compared with personal loan averages well into the teens. But the minimum line is $35,000, most of it is drawn at closing, the rate can rise, and your home secures the debt.

How this page was checked. Chase product details come from Chase’s My Chase Loan, HELOC and card pricing pages and from independent reviews of Chase’s auto and business lending. Card APRs and fees come from one Chase card pricing sheet dated when the prime rate was 6.75%; the prime rate is now 7.00%, and your card’s terms may differ. Bank personal loan and card interest averages come from the Federal Reserve’s G.19 consumer credit release for the second quarter. Credit-tier averages come from NerdWallet’s October pre-qualification data. Credit union rate limits come from the NCUA. Scam guidance reflects FTC consumer warnings. Dollar comparisons and charts are our own calculations.

See alsoHow to Get a Personal Loan From a Bank

This page is independent and not affiliated with JPMorgan Chase or any lender. It is general information, not financial or legal advice. Your offer’s disclosures are the final word.

Key sources: Chase · Federal Reserve · NCUA · Federal Trade Commission · Consumer Financial Protection Bureau

Recommended Reads

  1. How to Consolidate Student Loans Without Losing Your Best Repayment Options
  2. How to Get a Personal Loan From a Bank
  3. How to Get a Small Business Loan: Which One Fits, What It Really Costs, and How to Get Approved
  4. Closest Chase Bank to Me — Find a Branch, ATM, or Drive-Through
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