Where to Buy Starlink

Buying Starlink is easier than ever in 2026. You can order directly from Starlink online, walk into a Best Buy or Home Depot, or call a brand-new ordering phone line. Starlink also recently expanded its customer service to include a true 24/7 live phone support hotline — a major improvement over its previous ticket-only model. Whether you want to order by phone, pick up a kit at a store, or troubleshoot something, this guide has every contact number, website, and step-by-step instruction you need, in plain English.

• 1
  What is the fastest way to order Starlink right now? Go to starlink.com and enter your address — takes under 10 minutes online. Or call 1-888-GO-STARLINK (1-888-467-8275-465) to place a new order by phone using Starlink’s AI-assisted ordering line.

  In February 2026, Starlink launched a new AI-powered ordering phone line: 1-888-GO-STARLINK. This number uses a Grok-powered voice assistant to walk you through available plans and complete your order in under two minutes. You can also order the same way at starlink.com — enter your home address, choose a plan, and check out. Starlink ended its waitlist worldwide in February 2026, meaning most U.S. addresses can activate service immediately without waiting. No subscription contract is required — month-to-month billing, cancel anytime.
• 2
  Where can I buy Starlink in a physical store near me? Best Buy, Home Depot, Walmart, Target, and West Marine all carry Starlink kits in the U.S. Best Buy and Home Depot carry them both in-store and online. Target is online-only. Availability varies by location — call ahead or check the store’s website first.

  Starlink expanded from website-only sales to major retail chains. Best Buy carries the Standard Kit and Starlink Mini in-store and online. Home Depot carries the Standard Kit in-store and online with a generous 90-day return policy. Walmart carries Starlink accessories and kits. Target offers free shipping online but does not stock Starlink in most stores. West Marine carries the Starlink Mini, particularly useful for boaters. In Canada, Costco also carries Starlink products. Prices at all retailers are the same as starlink.com — there is no markup. Monthly service plans are always activated and managed directly through Starlink at starlink.com, regardless of where you bought the hardware.
• 3
  Does Starlink have a live customer service phone number? Yes — as of early 2026, Starlink has a 24/7 live support hotline at 1-866-606-5103. This line is for existing customers experiencing connectivity problems. You need your account phone number and account number to access it.

  Starlink launched phone support in November 2024 and has since expanded it to fully 24/7 coverage as of early 2026. The number is 1-866-606-5103 and is available around the clock for customers who cannot get online or who are experiencing an active outage. The line supports English and Spanish. You must provide the phone number registered to your Starlink account and your account number when prompted. This hotline is specifically for connectivity issues — for billing, account changes, or general questions, Starlink still uses a ticket-based support system through the app or website. Do not use any other “Starlink phone numbers” you see online — 1-866-606-5103 is the only verified U.S. support number.
• 4
  What is the best way to contact Starlink support for non-emergency issues? Submit a support ticket through the Starlink app (free on iOS and Android) or at support.starlink.com. Most customers say the app is the easiest and fastest path. Response times are typically a few days, though can vary.

  The Starlink app’s Support tab is the recommended first stop for billing questions, account changes, slow speeds, hardware questions, and non-emergency issues. Download the free Starlink app, go to the Support tab, scroll to the bottom, and tap “Contact Starlink Support.” Fill out the subject, description, and optional photo, then submit. You’ll receive email updates when Starlink responds. On a computer, visit support.starlink.com — sign in, browse the Help Center for answers, and if needed, click through a topic to find the option to submit a ticket. Keep your ticket number for follow-up reference. Starlink’s Help Center covers setup, billing, orders, troubleshooting, and plan changes across hundreds of articles.
• 5
  Is there a Starlink email address I can write to? Yes — for unresolved complaints, email [email protected] with “Consumer Complaint” and your Starlink account number in the subject line. For privacy questions: [email protected]. For press/media: [email protected].

  Starlink does not publish a general customer service email, but the escalation address [email protected] is listed in Starlink’s official Complaints Code of Practice for customers who have not received a satisfactory resolution through the ticket system. Always include “Consumer Complaint” and your account number in the subject line — this routes your email to the support team assigned to your service area. For privacy and data protection questions, the verified email is [email protected]. For copyright issues: [email protected]. Journalists and media inquiries: [email protected]. None of these addresses handle general technical support — use the ticket system for that.
• 6
  Should I buy from Starlink directly or from a retail store? Either works — prices are identical. Buy from Starlink directly for the 30-day money-back guarantee. Buy from Home Depot for a 90-day return window. Buy from a store if you want to pick it up today instead of waiting for shipping.

  The hardware price is the same whether you buy from starlink.com, Best Buy, Home Depot, Walmart, or Target. The main differences are in return policies and convenience: Starlink direct offers a 30-day money-back guarantee including a refund for your first month of service. Home Depot offers 90 days — the most generous return window of any retailer. Best Buy offers 15 days standard (60 days for Plus/Total members). Target offers 30 days. Important: if you buy from a retailer, Starlink’s 30-day return policy does not apply — you must use the retailer’s policy instead. Also critical: Starlink will not activate service for kits purchased from unauthorized resellers. Only buy from authorized retailers listed at starlink.com or confirmed through the retailers listed in this guide.
• 7
  What does the Starlink kit cost and what is included? The Standard Kit costs $349 and includes the dish (antenna), Gen 3 router, power supply, and cables. Monthly service starts at $50/month (Residential 100 Mbps, select areas) to $120/month (Residential MAX). No contract required.

  The Standard Starlink Kit includes everything needed to connect: the Dishy McFlatface flat-panel antenna, the Gen 3 Wi-Fi 6 router, power cable, and a mounting stand for temporary ground placement. Professional installation is available in select areas for $199 through a third-party provider. The Starlink Mini (a portable, backpack-sized dish) is priced at $199–$249 depending on promotions. In select U.S. regions, Starlink has been offering free hardware and professional installation for new Residential customers — check your address at starlink.com to see if that promotion applies to you. Monthly service fees range from $50 (Residential 100 Mbps, limited areas) to $80 (Residential 200 Mbps) to $120 (Residential MAX). No contract — cancel anytime.
• 8
  What should I check before buying Starlink? Check your specific address at starlink.com to confirm availability, your local plan options, and whether any congestion surcharge applies. Then run the free Starlink app obstruction check to make sure your property has a clear view of the sky.

  Two free checks to do before any purchase: (1) Enter your address at starlink.com — this confirms whether service is immediately available at your specific location, which plans are offered there, and whether a congestion surcharge (ranging from $100 to $1,500 in high-demand areas) appears in your checkout. (2) Download the free Starlink app (iOS or Android) and use the “Check for Obstructions” tool — point your phone at the sky from different spots in your yard to identify any trees, chimneys, or rooflines that would block the satellite signal. Both checks are completely free and take under 10 minutes total. These two steps could save you the trouble of buying and returning a kit that won’t work well at your location.
• 9
  How do I cancel Starlink service or return the equipment? Cancel anytime through the Starlink app (Account → Manage Subscription) or at starlink.com. You keep service through the paid period. If you bought directly from Starlink, return the hardware within 30 days for a full refund including your first month of service.

  There are no cancellation fees or contracts. To cancel, open the Starlink app → Account → Manage Subscription, or visit your account at starlink.com and scroll to “Your Starlinks.” Some plans can also be paused instead of cancelled, which keeps the account active at a reduced cost and lets you resume service later. For hardware returns purchased directly from Starlink, initiate within 30 days of purchase through the support ticket system — you’ll receive a shipping label. For hardware bought at a retailer (Best Buy, Home Depot, etc.), follow that retailer’s return process at the store or online. Refunds are processed within 5–10 business days according to Starlink’s policy.
• 10
  Is it safe to buy Starlink from Amazon, eBay, or other online marketplaces? Only if the seller is an authorized reseller. Starlink will NOT activate service for hardware purchased from unauthorized resellers, and you lose all warranty protection. Amazon’s official Starlink storefront is legitimate — but check the “sold by” information carefully for third-party listings.

  Starlink officially states it will not activate service for equipment purchased from unauthorized sources. Amazon does sell Starlink products in its own authorized storefront — look for “Ships from and sold by Amazon.com” to be certain. Third-party Amazon marketplace sellers, eBay listings, and Craigslist offerings may include kits that have already been activated, are registered to a different service area, or are gray-market products that trigger a $200 “Outside Region Fee” at activation. The safest purchases are: starlink.com directly, Best Buy, Home Depot, Walmart, Target (online), and West Marine. In Canada, Costco is also authorized. When in doubt, enter the kit’s serial number at starlink.com before completing any third-party purchase.

Sources: Starlink.com official site (starlink.com; support.starlink.com; no contracts; cancel anytime; 30-day money-back; plan pricing); Starlink on X official account Feb 4 2026 (1-888-GO-STARLINK; order under 2 minutes; Grok-powered); TeslaNoorth.com Feb 12 2026 (24/7 hotline expanded; 1-866-606-5103; Canada 1-888-864-1321; Australia +61 1800 953 804; NZ +64 800 105 012; English/Spanish); TeslaNoorth.com Feb 14 2026 (waitlist ended worldwide; 1-888-GO-STARLINK confirmed); HighSpeedInternet.com Apr 2025 (1-866-606-5103 verified; Mon–Fri 6am–6pm CT; account number required; no live chat; ticket for non-emergency); SatelliteInternet.com Feb 12 2026 (best via app; days to three weeks response; ticket system; [email protected]); SatelliteInternet.com where-to-buy (Best Buy in-store & online; Home Depot 90-day return; Target online 30-day; retailer return policies apply; Starlink not responsible); Benzinga Jun 2024 (US authorized: Home Depot, Target, Walmart; Canada: Costco; service managed by Starlink; unauthorized = no activation); TrioFlatmount.com Feb 2026 (Mini at Starlink.com, Best Buy, Walmart, Home Depot, Target, West Marine; $199–$299; free Mini rental eligible customers); SatelliteInternet.com Mar 2026 plans ($50 Residential 100 Mbps; $80 200Mbps; $120 MAX; $349 Standard Kit; $199–$249 Mini; free hardware some regions; congestion surcharge $100–$1,500); StarlinkInsider.com ([email protected]; [email protected]; [email protected]; [email protected] verified emails)

Sources: Starlink.com/support (official contact portal; ticket system; no live chat; Help Center); TeslaNoorth.com Feb 12 2026 (1-866-606-5103 verified; Canada 1-888-864-1321; AU +61 1800 953 804; NZ +64 800 105 012; 24/7 confirmed; account # required); Starlink on X official Feb 4 2026 (1-888-GO-STARLINK; Grok ordering; under 2 min); HighSpeedInternet.com Apr 2025 (1-866-606-5103 confirmed; English/Spanish; account number required; not for billing/account; ticket for other issues); SatelliteInternet.com Feb 12 2026 (app fastest; [email protected] confirmed); StarlinkInsider.com ([email protected]; Complaints Code of Practice; Consumer Complaint + account # subject; [email protected]; [email protected]; [email protected] all verified); DishyTech.com Aug 2025 (ticket via app or website; email notification; no live chat; message icon support.starlink.com); Starlink Enterprise Guide readme.io (Priority plan 24/7 priority support; escalated ticket queue; callback option: request call when submitting ticket)

Sources: SatelliteInternet.com where-to-buy (Best Buy in-store Standard + Mini; Home Depot 90-day; Target online 30-day; retailer policies; Starlink not responsible if bought from retailer); Benzinga Jun 2024 (US authorized: Home Depot, Target, Walmart; Canada Costco; unauthorized = no activation); TrioFlatmount.com Feb 2026 (Starlink Mini at bestbuy.com, walmart.com, homedepot.com, target.com, westmarine.com; $199–$299); SatelliteInternet.com Mar 2026 (Amazon storefront authorized; sold by Amazon.com check); Best Buy 1-888-237-8289; Home Depot 1-800-466-3337 confirmed; Walmart 1-800-925-6278; Target 1-800-440-0680; West Marine 1-800-262-8464. Retailer return policies verified at respective websites March 2026.

Sources: TeslaNoorth.com Feb 2026 (1-888-GO-STARLINK orders; 1-866-606-5103 support; account # required; authorized retailers); SatelliteInternet.com Feb 12 2026 (app for setup; support.starlink.com; app easiest path); SatelliteInternet.com where-to-buy (Best Buy Geek Squad available; in-store pickup); HighSpeedInternet.com (1-866-606-5103 existing customers only; billing = ticket; account # to authenticate); StarlinkInsider.com (1-855-753-2495 is Subaru not SpaceX warning; [email protected] escalation); SatelliteInternet.com Mar 2026 (pro installation $199 select areas; app step-by-step setup guide; waitlist ended Feb 2026); FTC reportfraud.ftc.gov (scam reporting)

Use the buttons below to find the nearest store where you can buy Starlink equipment or get tech help in your area. Allow location access when prompted for the most relevant results.